Patient Access Specialist - Hospital

Under the direct supervision of the Patient Access Manager, the Patient Access Specialist - Hospital is a patient service professional responsible for coordinating & completing every phase of the admission function including: admissions, pre-admissions, interviews for financial & demographic information, obtains patient/agent signatures, document preparation for all elective, direct and/or emergency admissions, revenue collection in all settings, & data retrieval.

Position Responsibilities:

• All documentation is completed in the Meditech system and enters complete data into the information systems & review for accuracy per department, local, regional, & regulatory compliance.
• Provide superior customer service to promote patient satisfaction & retention through the successful facilitation of the revenue collection process.
• Explains estimate that is provided and collects co-pays, required payments based on estimate from Financial Counselor when applicable and can take any payments toward balances due.
• Verifies eligibility for payers that can be accessed via the internet through website access and iPas system. Collects all primary, secondary or tertiary insurance during time of service, Responsible for completing worklist in IPAS for mistakes and correcting them.
• Scans all required documents into Meditech system for Point of Contact (POC) Scanning.
• Affixes identification bracelet to the imaging and cardiopulmonary patient's wrist per local policy.
• Provides up-to-date information concerning admission & hospital practices & administrative procedures per HIPAA guidelines & Delta Health Compliance.
• Facilitates the timely admission of patients throughout the hospital by coordinating patient information w/the physicians, Emergency Room, Clinic Departments, House Nursing Supervisor, Patient Care Unit Staff, & outside Care Coordinators per DH policy.
• Obtains appropriate signatures on permits & consents per Colorado Hospital Association (CHA) consent guideline, Distributes relevant brochures/letters to patient/agent.
• Monitor medical check in system, Fill paper and wrist bands in printers and Dispose of shredding appropriately.
• Responds to incoming calls whether covering for switchboard or answering incoming phone calls, assists or transfers
• Locate appropriate Patient orders in file cabinet, Athena, or Care Evolve or Contact provider office by phone to receive faxed order if not already available. Responsible to file Incoming faxes and sort to appropriate areas.
• Performs other related duties as required.
• Fiduciary Responsibility. The Patient Access Specialist-Hospital is a fiduciary of the organization, and is obligated to act in the best interest and for the benefit of the organization at all times. The fiduciary duties of the Patient Access Specialist Hospital include

• High School graduate or equivalent required.
• Must have ability to read, write and follow instructions.
• Ability to type 35 wpm required.
• Six months clerical experience, with patient contact, in a medical setting preferred.
• Ability to communicate professionally and work well as a team member required.
• Good knowledge of office terminology, practices and procedures.
• Good knowledge of patient registration or scheduling.
• Working knowledge of computer information systems.
• Working knowledge of medical terminology.
• Ability to enter data accurately using a computer keyboard.
• Ability to meet and deal with the public in a professional and courteous manner; ability to use computer applications.
• Ability to work in a fast-paced environment.
• Ability to work flexible shifts.

Why Join Delta Health?

Comprehensive Benefits Package

• Medical, RX, Dental & Vision – Low premiums with 100% coverage on services provided within the Delta Health system, and no deductibles or co-pays. Includes access to massage therapy, acupuncture, and chiropractic care.
• Life & Disability Insurance – Employer-paid coverage for your peace of mind.
• Time Off – Over 4 weeks of paid vacation annually (including sick and personal leave) for full-time staff.
• Retirement – 403(b) plan with up to a 3% employer match.

Work-Life Balance in a Stunning Location

Located on the Western Slope of the Rocky Mountains, Delta offers an unmatched combination of small-town charm, affordability, and natural beauty. Enjoy year-round outdoor activities such as hiking, skiing, mountain biking, fishing, and exploring the Grand Mesa and surrounding public lands. Whether you're raising a family or looking for work-life balance, Delta provides a safe, friendly community with a slower pace and a high quality of life. Delta is surrounded by the Grand Mesa, Uncompahgre Plateau, and nearby wineries, offering a unique blend of adventure and relaxation.

Delta Health is a county-wide healthcare system with more than 100 years of dedication to serving our community. Our 49-bed hospital and outpatient locations across Delta County are committed providing remarkable care in a healing environment. We operate with the core belief: Excellence. Every Patient. Every Time.

We are an equal oppor tunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other protected characteristic.