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Delta Family Services Mission Statement: To serve the needs of children to grow, learn, and mature in a safe and loving environment. Delta is dedicated to strengthening and preserving loving relationships in the life of a child which are found in a strong, supportive family context. Our services are characterized by creative and flexible supports for children and families
Values: Customer Focus, Performance Excellence, Learning and Growth
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Position Summary
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Working directly with Resource Parents to help them achieve and support the well-being, stability and permanency of the foster children/youth placed in the home. Responsible for providing direct support, consultation and coaching to Resource Parents to help them successfully meet the needs of the child or youth through the provision of supports and activities in the home, school, and community settings.
Advances Delta’s Mission and Values Reports to: Resource Home Supervisor
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Principal Duties and Responsibilities
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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The duties listed below are representative of the knowledge, skills, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Provide direct support, consultation and coaching to Resource Parents (RP) to help them successfully meet the emotional, behavioral, social, academic, developmental and physical needs of the children/youth placed in the home
- Proactively partner with RP’s to ensure the safety and stability of the child/youth in the home.
- Identify caregiver challenges and/or issues that may jeopardize placement, stability and develop/implement strategies to mitigate the issues
- Provide face-to-face support to RP’s a minimum of 1 time per month with more frequent/intense contact for new placements and during periods of crisis
- Provides for new placements, initial, in-person, face-to-face contact with RP within 72 hours of the actual placement
- Provide trauma-informed, strengths-based, individualized parent training to support caregiver interventions in addressing/managing the unique needs of the children/youth in their home
- Actively partner with the RP and CUA CM to ensure that each child/youth is receiving the necessary, appropriate and effective behavioral health services to meet their individualized needs
- Support the process of obtaining services as necessary
- Ensure the RP’s maintain routine and non-route (as necessary and/or medically directed) medical and dental care; ensure that necessary documentation is obtained and provided to all necessary entities.
- Support RP completion of required documentation through training, ongoing review and monitoring of documentation, including but not limited to, medication logs and daily RP documentation
- Actively provide support and coaching to ensure active and ongoing communication and collaboration between the RP and each child/youth CUA Case Manager, behavioral health provider and educational team
- Support RP’s with developing a plan to meet the transportation needs of children/youth in the home; assist with transportation as necessary
- Provide 24/7 on-call crisis management and support to resource parents on a rotating basis.
- Assist with transportation as needed
- Participate in regular and ongoing supervision as directed and according to program policy
- Participate in all required trainings as directed and according to program policy.
- Participate in RP Orientation and trainings on a regular basis- at least every 3 yars after a change to the curriculum to ensure awareness of materials and models being taught to Resource parents
- Maximize the development and capacity of staff to advance the mission and values of Delta.
- Ensure the full capacity of programmatic resources
- Demonstrate ethical and professional conduct at all times
- Promotes continuous quality improvement projects and ongoing performance measures.
- Promote and address Delta’s Risk Management Program for the health and safety of individuals and employees
- Perform such other duties that may be assigned for providing excellent customer service and for the
most effective operation of the company
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Essential Functions
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- Knowledge of behavioral health system and community resources
- Knowledge of behavior management, de-escalation techniques, and effective parenting strategies for children/youth with emotional/behavioral needs.
- Knowledge of trauma-informed care and implications for caregivers
- Knowledge of child welfare system
- Strong assessment and documentation skills
- Basic knowledge of impact of substance abuse, sexual abuse, physical abuse, domestic violence, community violence, homelessness, poverty, etc. on child development and implications for caregivers
- Effective crisis management skills
- Ability to form collaborative working relationships with diverse populations, including working with individuals of diverse cultures, ethnicities, gender, age, sexual orientat8ioon, socioeconomic status, religion, education background, etc.
- Ability to read, write and speak English; perform arithmetical calculations
- Ability to use excellent oral and written communications skills
- Ability to use telephone, voice mail, copier, facsimile machine, computer and calculator
- Ability to prioritize responsibilities and delegate duties to others
- Ability work effectively with people, facilitating their growth and development
- Ability to use acquired knowledge of supervisory and administrative principals and methods
- Ability to operate vehicles with a valid driver’s license in accordance with applicable state laws, insurance provider requirements and company policies and procedures
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