Public Safety Communication Specialist

Position Title

Public Safety Communication Specialist (On Site - University Center, MI)

Division/Department

Finance

Employee Group

Support

Status

Full time, Starting Salary $17.53 – $19.45 per hour: Commensurate with Qualifications and Experience

Position Summary Information

Position Accountabilities and Essential Functions

The successful candidate must demonstrate experience, skills, and commitment to fostering an environment of belonging, diversity, equity and inclusion in students, faculty and staff.

POSITIONSUMMARY:

This positions primary responsibility is the receiving of incoming emergency and service requests, either by telephone or in person, prioritizing these requests and dispatching the appropriate person(s) to respond. Through two-way radio, this position keeps track of and records the activities and locations of the police officers and student officers. This position is also responsible for the tracking, filing and recording of all police reports, along with other clerical duties. It is also cross-trained and responsible to handle switchboard and police academy training.

ESSENTIALDUTIESANDRESPONSIBILITIESINCLUDEBUTARENOTLIMITED TO THEFOLLOWING:

• Dispatch / Communications: Disseminates requests for assistance that come into the dispatch desk, either by telephone or in person. Determine the severity and priority of each request. Dispatch and receive radio communications from police and civilian officers. Record activity on the Daily Dispatch Log, which serves as a permanent document of each day's activities and on other appropriate Public Safety record management systems. Assist officers by obtaining information from local and state law enforcement agencies. Also assist these outside agencies by providing requested information upon request, as appropriate.

• Develop familiarity with the College Video Safety System and Door Access Control System. Send emergency messages as necessary using the College emergency alerting system.

• Monitor Fire and Intrusion alarm panels and take appropriate action if they are activated. This position becomes the central communication center in all college emergencies. A dispatcher handles radio communications for both the police officers and the Facilities Management employees in the event of Fire Alarms, Bomb Threats and other emergencies. Create College student and employee identification cards. Issue room keys or provide directions or other information requested.

• Clerical: Types and processes police reports and enters necessary information into a police record management system. Processes and maintains separate records of parking ticket, verbal and written traffic warnings, security violations, issuance of keys and room openings. Serves as the agency TAC for LEIN. Types office correspondence and maintains all department files..

• Back-up Duties / Miscellaneous: Logs in found property. Verifies ownership and returns lost/found property to the Owner. Contact and advise appropriate Facilities Management employees of specific requests, i.e. pop spill, lights being out, and complaints of classrooms being too cold or hot.

Required Qualifications

• High school diploma or GED
• Good typing, computer and communication skills
• No felony convictions or misdemeanor convictions involving crimes of assault, threats, theft, or dishonesty
• CPR & First Aid Certification required, or to be obtained after hire
• Position related experience

Additional Experiences Considered

• 1-3 years position related experience
• Knowledge of LEIN
• Experience with video security systems and door access control systems

Application Deadline

Position will remain open until filled. First consideration will be given to applications received by October 31st. The College reserves the right to close the recruitment process once a sufficient applicant pool has been identified.

Special Instructions to Applicants

Complete an on-line application and attach a cover letter with position title and resume and/or certifications and licenses or transcripts.

Posting Specific Question

Required fields are indicated with an asterisk (*).

• * In order to track our recruitment sources, please indicate how you became aware of the position vacancy?
• Career Arc
• MI Works / MI Talent Bank
• Michigan HERC Website
• MLive (Grand Rapids Press, Flint Journal, Ann Arbor News, Jackson Citizen Patriot, Kalamazoo Gazette, Saginaw News, Muskegon Chronicle, Bay City Times)

• Other

• If you selected "Other" above, please tell us where you heard about this posting.

(Open Ended Question)

• Describe how you would provide a "front door experience" to students that creates a sense of belonging and inclusion.

(Open Ended Question)

Applicant Documents

Required Documents

• Resume

• Cover Letter

Optional Documents

• Transcript 1

• Letter of Recommendation 1

• Letter of Recommendation 2

• Letter of Recommendation 3

• Professional Certifications or Licensures

• Transcript 2

Salary : $40,000 - $60,000