What are the responsibilities and job description for the Specialist, Crew Strategy position at Delta Airlines?
United States, Georgia, Atlanta
Crew Resources
06-Oct-2026
Ref #: 34169
How you'll help us Keep Climbing (overview & key responsibilities)
Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability, and customer experience. Powered by our employees around the world, Delta has led the airline industry in operational excellence for more than a decade while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Employing over 100,000 people, our culture is rooted in a shared commitment to living our values – integrity, care, resilience, servant leadership – in everything we do every day. Fortune has named Delta 11 on its Most Admired Companies list and Glassdoor as one of its "Best Places to Work."
The Crew Planning team is focused on delivering long-term pilot planning, business insights, technology and data products, and strategic initiatives in support of Delta’s industry leading reliability. In the role of Specialist, Crew Strategy, you will support the Crew Planning team by advancing the strategic, operational, and long-term planning objectives. This role leverages data-driven insights to inform decision-making, drive divisional initiatives, facilitate cross-functional collaboration, and develop executive-level reporting and presentations. Partnering across Flight Operations and with stakeholders in Finance, OCC, and other business areas, the Specialist will help identify and implement opportunities that enhance operational performance, employee experience, safety, and financial results. This position is based in Atlanta, GA.
- Support divisional strategic initiatives through data analysis, business case development, and performance measurement
- Lead or support operational performance reviews, including data collection, root cause analysis, lesson identification, and recommendation development
- Manage recurring monthly, quarterly, and ad hoc reporting processes, ensuring accuracy, consistency, and timeliness
- Facilitate divisional working groups, strategic planning sessions, and cross-functional meetings
- Translate complex analyses into clear, concise business insights and executive-ready presentations
- Build strong partnerships across Flight Operations, Crew Resources, Finance, Operational Performance & Planning, and other key stakeholder groups
- Conduct scenario planning and sensitivity analysis to help leadership evaluate operational decisions
- Present findings and recommendations with confidence and professionalism
Benefits and Perks to Help You Keep Climbing
- Competitive salary, industry-leading profit sharing program, and performance incentives
- 401(k) with generous company contributions up to 9%
- Paid time off including vacation, holidays, paid personal time, maternity and parental leave
- Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
- Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
- Domestic and International space-available flight privileges for employees and eligible family members
- Career development programs to achieve your long-term career goals
- World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
- Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
- Recognition rewards and awards through the platform Unstoppable Together
- Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
What you need to succeed (minimum qualifications)
- Is at least 18 years of age and has authorization to work in the United States.
- Possesses a high school diploma, GED, or high school equivalency.
- Embraces diverse people, thinking, and styles.
- Consistently prioritizes safety and security of self, others, and personal data.
- Excellent interpersonal, communication and relationship-building skills required, with an emphasis on seeking input and understanding concerns of other stakeholders
- Strong quantitative, analytical, statistical, and conceptual thinking skills
- Bachelor’s degree in Business, Economics, Finance, Data Analytics, Statistics, Industrial Engineering or equivalent work experience in a related field
- 3 years of relevant business experience required
- Demonstrated experience analyzing large datasets and translating findings into actionable business recommendations
- Experience developing reports, dashboards, and executive presentations
- Advanced Microsoft PowerPoint, Excel, and SQL skills
- Excellent written, verbal, and presentation communication skills
- Experience managing multiple projects and priorities in a fast-paced environment
- Demonstrated ability to deal with complexity and think strategically as well as innovatively
What will give you a competitive edge (preferred qualifications)
- Experience within airline operations, crew planning, network planning, or a related aviation field
- Experience in management consulting, corporate finance, and / or strategy functions
- Proficiency in Power BI, Tableau, Smartsheet, Alteryx, or similar platforms
- Project management experience leading cross-functional initiatives from concept through implementation