What are the responsibilities and job description for the Director - Corporate Real Estate, Airport Concessions position at Delta Airlines?
UNITED STATES, GEORGIA, ATLANTA
CORPORATE REAL ESTATE
25-NOV-2025
REF #: 30688
HOW YOU'LL HELP US KEEP CLIMBING (OVERVIEW & KEY RESPONSIBILITIES)
The Director - Corporate Real Estate, Airport Concessions leads Delta’s strategy for maximizing non-airline revenue streams through airport concessions. This role exists to drive growth, diversify revenue, and enhance customer loyalty by shaping how Delta leverages retail, food & beverage, and emerging concession opportunities as competitive differentiators. By influencing airport partners, aligning cross-divisional priorities, and delivering measurable commercial outcomes, the Director ensures concessions become a strategic lever for profitability and brand experience.
Responsibilities:
- Define and execute Delta’s airport concessions strategy, ensuring alignment with corporate growth, profitability, and customer experience objectives.
- Serve as Delta’s enterprise subject matter expert and strategic advisor to CRE Airport Affairs, Strategy, Legal, Customer Experience, Brand, Marketing, Network, and Sky Clubs.
- Lead high-value negotiations and manage relationships with airports, master concessionaires, venue operators, and industry innovators to secure favorable terms and expand revenue opportunities.
- Introduce new concession concepts, technologies, and customer experiences based on industry trends to strengthen Delta’s competitive positioning.
- Establish enterprise-wide metrics, reporting, and financial tracking systems, translating data into actionable insights for senior leadership.
BENEFITS AND PERKS TO HELP YOU KEEP CLIMBING
Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
- Competitive salary, industry-leading profit sharing program, and performance incentives.
- 401(k) with generous company contributions up to 9%.
- New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31).
- In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period.
- 10 paid holidays per calendar year.
- Birthing parents are eligible for 12-weeks of paid maternity/parental leave.
- Non-birthing parents are eligible for 2-weeks of paid parental leave.
- Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits.
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
- Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
- Domestic and International space-available flight privileges for employees and eligible family members.
- Career development programs to achieve your long-term career goals.
- World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
- Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.
- Recognition rewards and awards through the platform Unstoppable Together.
- Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.
WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)
- Bachelor’s degree in Business, Finance, Real Estate, Planning, Hospitality, or a related field (or equivalent experience).
- 10 years of experience in commercial strategy, real estate, airport affairs, concessions, retail development, or related fields.
- Demonstrated experience leading complex negotiations with external partners (e.g., vendors, landlords, developers, government agencies).
- Proven ability to influence senior leaders and drive alignment across multiple functions without direct authority.
- Experience designing or managing commercial programs, revenue strategy, or P&L accountability.
- Strong analytical skills with the ability to develop business cases, interpret financial data, and create reporting frameworks.
- Excellent executive communication skills with the ability to translate complexity into strategic recommendations.
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces diverse people, thinking, and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States.
WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)
- Experience working directly with airport authorities, master concessionaires, or non-airline revenue programs.
- Background in commercial development, retail strategy, or hospitality within highly regulated environments.
- Experience building new operating models or launching new commercial concepts.
- Familiarity with airport regulatory constraints, concession lease structures, and public-private partnership models.
- Strong understanding of customer experience principles and emerging retail/tech trends.
- Demonstrated track record leading enterprise-wide initiatives requiring cross-functional governance.
