What are the responsibilities and job description for the Program Manager, Trade Compliance position at Delta Air Lines?
How You'll Help Us Keep Climbing (Overview & Key Responsibilities)
The Program Manager, Trade Compliance is responsible for leading and managing global trade compliance initiatives across Onboard Service. This role is responsible for ensuring that all import and export activities comply with applicable international trade laws and regulations, while supporting business operations and minimizing risk.
Key Responsibilities
Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
The Program Manager, Trade Compliance is responsible for leading and managing global trade compliance initiatives across Onboard Service. This role is responsible for ensuring that all import and export activities comply with applicable international trade laws and regulations, while supporting business operations and minimizing risk.
Key Responsibilities
- Develop, implement, and manage global trade compliance programs, policies, and procedures to ensure adherence to U.S. and international trade laws (e.g., EAR, ITAR, OFAC, customs regulations).
- Develop and implement a bonded storage strategy to optimize duty deferral, improve inventory control, and ensure compliance with customs regulations for goods stored in bonded warehouses.
- Monitor and interpret changes in trade regulations and assess their impact on the business. Ensure timely updates to internal policies and training materials.
- Collaborate with internal stakeholders (Legal, Supply Chain Management, Delta Logistics Control Center) to integrate compliance requirements into business processes.
- Conduct trade compliance risk assessments and audits. Identify gaps and implement corrective actions to mitigate compliance risks.
- Oversee the execution of export/import documentation, classification of goods (HTS, ECCN), and maintenance of accurate trade documentation.
- Support the implementation and optimization of trade compliance tools and systems (e.g., SAP, TMS, GTS).
- Design and manage a duty drawback program to recover eligible duties, taxes, and fees on imported goods that are subsequently exported or destroyed, ensuring full compliance with customs regulations and maximizing financial recovery.
- Liaise with customs brokers, freight forwarders, and government agencies to ensure smooth and compliant trade operations.
- The ideal candidate has a Bachelor's degree or equivalent experience, with a minimum of 3 years of relevant experience
- Strong leadership and communication skills.
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces diverse people, thinking, and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States.
- Master's degree in Supply Chain or Logistics, relevant certifications, and proficiency in SAP, Tableau, TMS, and Zendesk.
- Customs broker license strongly preferred.
Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
- Competitive salary, industry-leading profit sharing program, and performance incentives
- 401(k) with generous company contributions up to 9%
- Paid time off including vacation, holidays, paid personal time, maternity and parental leave
- Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
- Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
- Domestic and International space-available flight privileges for employees and eligible family members
- Career development programs to achieve your long-term career goals
- World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
- Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
- Recognition rewards and awards through the platform Unstoppable Together
- Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare