What are the responsibilities and job description for the Front Desk Concierge position at Delray Skin Integrative Skin and Wellness Studio?
Company Description
Delray Skin Integrative Skin and Wellness Studio is the newest extension of Delray Dermatology Cosmetic Center, designed to elevate the way you care for your skin, your body, and your long-term vitality.
Here, clinical dermatology expertise meets luxury spa therapies, advanced aesthetics, regenerative medicine, and whole-body wellness. Every treatment is personalized. Every experience is intentional. Every detail is centered around helping you look and feel your absolute best.
Role Description
The Front Desk Concierge is a full-time, on-site role based in Delray Beach, FL. Responsibilities include welcoming patients, scheduling appointments, managing reservations, handling phone inquiries, providing excellent customer service, and ensuring smooth clinic operations. The individual in this role will serve as the first point of contact and maintain a professional and friendly atmosphere.
Qualifications
- Experience in concierge services and booking reservations
- Strong communication and interpersonal skills
- Proficiency in receptionist duties and managing front desk operations
- Demonstrated ability to provide excellent customer service and ensure patient satisfaction
- Organizational skills, attention to detail, and the ability to multitask effectively
- Basic proficiency in office management software and tools
- Ability to educate on all products and services offered in the facility
- Experience within a medical or dermatology setting is a plus
- High school diploma or equivalent; additional studies in customer service or hospitality are beneficial