Technical Program Manager

Our Delo job

Recruiting for this role ends on September 30, 2026

Work you'll do

Advertising, Marketing & Commerce team, you will be responsible for:

• Designing enterprise-level AEP data architectures and defining Experience Data Model (XDM) schemas to unify customer data for activation and analysis
• Configuring and optimizing AEP capabilities, including Real-Time Customer Data Platform (RT-CDP), Customer Journey Analytics (CJA), and Journey Optimizer (AJO)
• Building batch and streaming data ingestion pipelines using Data Prep, connectors, application programming interfaces (APIs), and cloud data platforms to support audience activation and campaign execution
• Developing identity resolution, profile unification, and governance approaches, including namespaces, merge policies, schema validation, and privacy controls
• Leading integration and solution delivery across Adobe Experience Cloud, third-party systems, and client stakeholder groups during implementation, technical design, and pre-sales activities
  
  

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others
  
  

The team

Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey - AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration.

Qualifications

Required:

• 4 years implementing Adobe Experience Platform (AEP) and Real-Time Customer Data Platform (RT-CDP)
• 2 years with AEP Web Software Development Kit (SDK), Mobile SDK, datastreams, Edge Network, event forwarding, and instrumentation design
• 2 years implementing consent management, data usage labels and policies, access controls, deletion workflows, hygiene workflows, and audit controls
• 5 years in customer data, marketing technology, or data engineering with application programming interface (API)-first configuration, Git, continuous integration/continuous deployment (CI/CD), environment promotion, automated validation, production monitoring, and runbooks
• 5 years with relational and non-relational databases and extract, transform, load (ETL) tools and methodologies, plus 3 years designing customer datasets and data models across customer relationship management (CRM), call center, marketing, offline, or point-of-sale data sources
• Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
• Limited immigration sponsorship may be available.
  
  

Preferred:

• Experience with emerging AEP artificial intelligence capabilities, including RT-CDP Collaboration, CX AI/Agent Orchestrator, AEP AI Assistant, and Journey Optimizer Experimentation
• Experience with cloud data platforms, including Snowflake, Databricks, Microsoft Azure, Amazon Web Services, or Google Cloud Platform
• Experience with digital marketing analytics
• Programming experience in Python, Java, or Bash
• Experience integrating marketing technology, advertising technology, and data integration tools, including Adobe, Salesforce, Oracle, Google, MuleSoft, Dell Boomi, Segment, Tealium, or custom APIs
• Bachelor's degree in Computer Science, Information Systems, Data Science, or a technical field
  
  

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $107,600 - $198,400.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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