What are the responsibilities and job description for the Tax Delivery Manager, Global Employer Services - High Net Worth position at Deloitte?
Are you a delivery-focused tax leader who thrives on running high-volume, deadline-driven global mobility compliance? Do you bring strong risk and quality controls, operational rigor, and the ability to lead teams to predictable outcomes? If so, this Tax Delivery Manager role in Global Employer Services (GES) Delivery may be a great fit.
Work you'll do
As a Tax Delivery Manager in our Global Employer Services - High Net Worth group, you will
At Deloitte Tax LLP, our Global Employer Services tax professionals assist our international clients in managing employer and individual income tax obligations for their mobile employees working abroad and inbound which includes but not limited to reviewing and signing income tax returns and reviewing cost projections. In addition to managing compliance, the practice consul job Google Gemini Enterprise for CX Technical Manager
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Recruiting for this role ends on May 31 st , 2026
What You'll Do
An Technical Manager is responsible for the design of our Google Gemini services, project management and delivery oversight of our onshore and offshore development teams. This role builds and manages teams, advises clients on best practices in Google Gemini services, ensures quality on projects, and identifies new sales opportunities at existing clients.
The TeamOur Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
Work you'll do
As a Tax Delivery Manager in our Global Employer Services - High Net Worth group, you will
- Own end-to-end delivery for a portfolio of global mobility / High Net Worth (HNW) compliance engagements (plan through post-filing).
- Drive workflow, capacity, and WIP management (intake, prioritization, peak-period execution) to meet deadlines.
- Execute and monitor quality and risk controls, ensuring adherence to firm standards and regulatory requirements.
- Manage engagement economics (budget, burn vs. plan, realization, WIP aging, billing) and drive corrective actions.
- Lead and develop delivery teams day-to-day (assignments, coaching, utilization, performance feedback) across delivery models.
- Partner with engagement leadership on scope/change control, issue escalation, and delivery communications (status, milestones, risks/issues), including return review/signing oversight as applicable.
At Deloitte Tax LLP, our Global Employer Services tax professionals assist our international clients in managing employer and individual income tax obligations for their mobile employees working abroad and inbound which includes but not limited to reviewing and signing income tax returns and reviewing cost projections. In addition to managing compliance, the practice consul job Google Gemini Enterprise for CX Technical Manager
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Recruiting for this role ends on May 31 st , 2026
What You'll Do
An Technical Manager is responsible for the design of our Google Gemini services, project management and delivery oversight of our onshore and offshore development teams. This role builds and manages teams, advises clients on best practices in Google Gemini services, ensures quality on projects, and identifies new sales opportunities at existing clients.
The TeamOur Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- Minimum of six years of consulting or industry
- Minimum of two years hands-on/end-to-end delivery with GCP Gemini Enterprise for Customer Experience (GECX; formerly Customer Engagement Suite or CES)
- At least two years experience with GECX Self-service with Conversational Agents (formerly Dialogflow CX), GECX Agent Assist or GECX Quality AI, Conversational Insights, Big Query & Looker for contact center performance analytics for end-to-end delivery experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
- A Bachelor's degree (BS or BA)
- Master's/advanced degree in the area of specialization
- Experience with Five9 and Genesys
- Experience carrying a business development quota for consulting work, ramping up pursuit teams and leading business development pursuits end-to-end.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html