What are the responsibilities and job description for the Project - ServiceNow Functional Lead position at Deloitte?
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.
Work You'll Do
As a Project - Manager, Functional Transformation on the Government & Public Services team, you will be responsible for:
A successful candidate would possess these skills:
The Team
Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our ServiceNow offering designs, implements, and delivers strategies and technologies to increase the efficient and value delivery by the enterprise IT function.
Qualifications
Required:
Preferred:
Work You'll Do
As a Project - Manager, Functional Transformation on the Government & Public Services team, you will be responsible for:
- Serving as a primary point of contact across discovery, development, testing, and deployment activities for HR ServiceNow applications
- Meeting directly with stakeholders to document pain points, business requirements, and user needs
- Coordinating with the HR technology director and development team to scope, build, and implement HR services
- Supporting Agile delivery activities, including backlog refinement, requirements documentation, test coordination, and issue tracking
- Helping drive delivery quality by managing application changes, validating requirements, and supporting deployment readiness
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to mentor and provide clear guidance to others
The Team
Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our ServiceNow offering designs, implements, and delivers strategies and technologies to increase the efficient and value delivery by the enterprise IT function.
Qualifications
Required:
- Bachelor's Degree
- Active TS/SCI with Polygraph required
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- 1 years of experience with Agile to include discovery, requirements sessions with clients, testing, and creating JIRAs
- Ability to work onsite 100% of the time in Chantilly, VA
Preferred:
- 1 years of experience with ServiceNow
Benefits:
Sick pay, Work from home, Flexible working