What are the responsibilities and job description for the Oracle CRM Technical Consultant position at Deloitte?
Oracle CRM Technical Consultant
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 20, 2025.
Work You'll Do
As a Technical Consultant at Deloitte, you will closely collaborate with Technical Leads to design and develop innovative technical solutions, integrations, and customizations for Oracle Fusion Service Cloud, all tailored to client requirements. You will work alongside functional and technical teams to translate complex business needs into actionable technical specifications and deliverables. Throughout the design and implementation phases, you will be responsible for preparing comprehensive technical documentation, including Lean Specs and solution design documents, to support project success. Additionally, you will coordinate with offshore and cross-functional teams to develop workshop materials and other key project content, ensuring smooth and effective collaboration across the project lifecycle. Your expertise will help deliver high-quality solutions that address our clients' business challenges and reinforce Deloitte's commitment to excellence in Oracle CRM implementations.
The Team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative experiences across customer service, sales, and field service. We blend strategy, technology, and creativity to solve complex challenges-bringing customer strategies to life and creating new markets. Our multidisciplinary team delivers solutions that empower organizations to optimize sales operations, elevate customer service interactions, and enhance field service delivery. By leveraging advanced analytics, Generative AI, transformative technologies, and creative design, we help clients build deeper relationships with their customers and drive sustained growth and value creation.
Qualifications
Required Skills
Minimum of 3 years relevant experience in a consulting or industry role, with a minimum of 3 years relevant consulting in Oracle Field Service operations.
Minimum of 2 years of experience leading multiple project teams simultaneously on relevant engagements
Bachelor's degree or equivalent number of years of experience
Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Preferred Skills
Oracle Field Service certification
Exposure to other Oracle modules- Fusion Service, Service Logistics, Maintenance, Install Base, Projects, FinOps, and Subscription
Exposure to Construction industry
Experience implementing Redwood UI
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,400 to $155,400.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
Salary : $84,400 - $155,400
