Delivery Analyst, UX Design

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Work you'll do

As a Delivery Analyst, Creative Content Solutions on the Customer Strategy & Design team, you will be responsible for...

• Creating visual design deliverables, including mockups, wireframes, and prototypes, aligned to client brand standards, project goals, and user needs
• Collaborating with design leads and cross-functional teams to develop, present, and refine design concepts across design, user experience, and development workflows
• Supporting initiatives across the product lifecycle, including minimum viable product launches, feature releases, and maintenance updates for established digital products
• Using artificial intelligence tools to accelerate research synthesis, ideation, content development, and design iteration
• Working in a hybrid delivery model with up to 30% co-location at assigned locations and up to 10% overnight travel for client or project needs
  
  

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others
  
  

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Customer Strategy & Design team discovers, designs, and prototypes customer growth strategies and innovation portfolios.

This opportunity sits within our Center talent model, which is dedicated to driving impactful business services. It leverages Deloitte's scale and talent, as well as a center delivery model to provide high-quality, cost-effective service with standardized processes and procedures to service businesses across Deloitte.

The Deloitte Center has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the center model provides high-quality services to our clients. Center professionals work out of one of our specific delivery center locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements.

Qualifications

Required:

• Bachelor's degree
• 1 years of experience creating visual designs for web or mobile applications, including mockups, wireframes, or prototypes
• 1 years of experience using Figma and at least one digital design or prototyping tool such as Adobe XD, Sketch, or InVision
• 1 years of experience using design systems for enterprise digital experiences
• 1 years of experience applying user-centered design principles to web or mobile product design
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
• Must be able to obtain and maintain Public Trust security clearance
• Delivery Center Location & Travel Requirements:
• Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg)
• Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location
• Travel Requirement: Maximum of 10% overnight travel for client or project purposes
• Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance
  

Preferred:

• Experience supporting federal, state, local government, or public higher education clients
• Experience working on minimum viable products, feature releases, or maintenance releases
• Experience collaborating with developers, business analysts, and project managers across the product lifecycle
• Experience using artificial intelligence tools to accelerate design workflows
• Experience with iOS and Android mobile application design, including Material Design and Human Interface Guidelines
• Experience using motion design tools such as Adobe After Effects, Principle, or Framer