What are the responsibilities and job description for the US E- GPS Consulting Services - PROJECT - Manager, Functional Transformation - Customer/S&S- Project - KL position at Deloitte US?
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Work You’ll Do
As a Project Manager, Functional Transformation on the project, you will be:
- The Security Training Instructor (STI) responsible for the training of all personnel supporting the task order, ensuring the workforce meets all training requirements and maintains proficiency in screening procedures.
- The STI develops and delivers training material, administers the New Hire Training Program (NHTP) for newly hired screeners, manages classroom training logistics and quality, and maintains close communication with site supervisors on training issues that may reveal screening weaknesses or vulnerabilities.
- Consistent in-house Security Training Instructor positions, the STI also performs a portion of direct screening duties to maintain personal proficiency and instructional credibility.
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to mentor and provide clear guidance to others
The Team
Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Sales & Service offering designs and implements sales and service experiences, capabilities, and architectures required to bring customer strategies to life.
The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals.
Qualifications
Required:
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Must be able to obtain and maintain the required clearance for this role
- Advanced in Learning/Instructional Design
- Advanced in Training Facilitation & Logistics
- Ability to travel to the airport you are assigned 80% of the time