What are the responsibilities and job description for the US E - GPS Consulting Services - Delivery Consultant, Software Engineering Solutions - Customer / HST - Center - NY - KL position at Deloitte US?
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Work you'll do
As a Project Delivery Consultant on the GPS HST Technology team, you will be responsible for:
- Support Implementation and Operations Management best practices while taking ownership of tasks and/or project workstreams and guiding more junior professionals
- Support and/or lead workstreams on engagements related, but not limited, to Systems Implementation, Operations & Maintenance, Helpdesk Operations and Software Application Development & Maintenance
- Contribute to deliverables and review the work of others for quality and accuracy
- Demonstrate an understanding of the client environment and overall project scope
- Responsible for the client and team management including value creation activities
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
The team
Deloitte’s Government and Public Services (GPS) practice is designed for impact. Serving federal, state, and local government clients, as well as public higher education institutions, the team brings experience in strategy, technology, and operations to help clients address complex mission challenges. Within this environment, GPS HST Technology professionals support programs that improve service delivery, operational effectiveness, and constituent outcomes.
Qualifications
Required:
- 4 years of consulting and/or industry experience
- Bachelor’s degree from an accredited college or university
- 4 years of hands-on Java/J2EE, Spring Boot, Spring Batch, Hibernate, and related frameworks
- Front-end development experience using JavaScript, CSS, JSPs, and modern frameworks (React, Angular, or Bootstrap) to build responsive UIs supporting eligibility workflows and case management applications
- Experience with web services (REST, SOAP), XML/JSON processing, and relational databases (Oracle, SQL Server, PostgreSQL)
- Skilled in in interface and data exchange design using Java/J2EE and REST services — including defining data mappings, control points and error handling for inbound/outbound integrations
- Experience with enterprise application servers, specifically IBM WebSphere Application Server (WAS)
- Strong understanding of data structures, APIs, debugging, version control, system design concepts (scalability, reliability, security, integrations)
- Proficiency with Oracle Policy Automation (OPA): building and maintaining decision services, rule models, and workflows for eligibility determination logic. o Experience with batch processing frameworks (Spring Batch) and secure data exchange protocols
- Ability to travel 0 - 10%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred:
- State public assistance system experience that supports eligibility and benefits determination and case management
- Experience building or supporting integrated eligibility systems (Medicaid, SNAP, TANF, or comparable)
- Hands-on experience with eligibility rules engines, including configuration, rule authoring, and integration with case management workflows