US E-Consulting-Customer&Marketing-Martech Technical Architect (Specialist Master)-C-AM&C (315030)

Martech Technical Architect (Specialist Master)

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. 

Recruiting for this role ends on January 30, 2026

Work you’ll do

As a Martech Technical Architect at Deloitte Digital, you will serve as a technical lead and subject matter expert in both platform and custom development capabilities – blending strategy, architecture, and your hands-on experience to support our client engagements.

As a Martech Technical Architect, you will:

• Design and develop solutions that account for dependencies across reporting, data integrations (including CDPs), and downstream marketing processes—ensuring stability, scalability, and performance across the stack.
• Build dynamic web pages and email templates using AMPscript, SQL, and SSJS; managing end-to-end delivery from technical design through QA and deployment.
• Serve as a hands-on lead for client engagements with multiple third-party data integrations, supporting teams in resolving maintenance issues, operational delays, and data misfires impacting campaign performance.
• Scope, validate, and test platform solutions against evolving project requirements—working closely with stakeholders to estimate effort and ensure technical feasibility of proposed work.
• Support platform migrations from legacy MAPs to modern marketing platforms (e.g. SFMC, AJO, Braze) including early-stage implementation design and integration with external customer data platforms.
• Identify and address gaps in legacy marketing platform (e.g. SFMC) builds, including broken automations, inconsistent data ingestion logic, and platform configuration drift—issues that directly affected reliability and compliance.
• Mentor FE developers and marketing technologists by pairing on campaign builds, code reviews, and platform walkthroughs, helping team members develop long-term confidence and capability.
• Partner with QA, creative, and operations teams to establish consistent testing standards and safeguard platform integrity during handoffs.
• Contribute to internal enablement efforts, including knowledge-sharing sessions, documentation of platform nuances, and implementation retrospectives to improve client engagement outcomes across teams.
• Work with offshore/nearshore Delivery Center resources, supporting front-end development oversight, quality assurance and skills development.
• Act as marketing platform (e.g. Salesforce Marketing Cloud) SME and technical lead across multi-industry enterprise clients, shaping campaign architecture, advising on platform best practices, and supporting teams through delivery.

You will be a vital member of a team dedicated to delivering exceptional digital experiences and marketing solutions that drive measurable business growth.

The team

Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth. 

Qualifications

Required:

• Minimum 5 years experience in email and web development, with a focus on marketing technology (MarTech) platforms (such as Salesforce Marketing Cloud, Adobe Experience Platform, Braze, or HubSpot).
• Minimum years of hands-on experience with at least one marketing automation platform (e.g., Salesforce Marketing Cloud, Adobe Experience Platform, Braze, HubSpot)
• Minimum 3 years experience in HTML and CSS specifically for email development, with examples of responsive and fluid coding strategies for email across multiple devices.
• Minimum 3 years experience working with AMPscript, Liquid, and SQL for campaign builds, personalization, or data transformation (specify these tools/technologies in project descriptions or skills matrix).
• Experience acting as a technical lead or subject matter expert on at least one MarTech platform engagement (client projects, internal initiatives, or enterprise-scale deployments).
• Experience with data integrations involving Customer Data Platforms (CDPs) or migrating between legacy and modern marketing platforms (list project details and platforms used).
• Limited immigration sponsorship may be available
• Ability to travel up to 50% on average based on the work you do and the clients and industries/sectors you serve

Preferred:

• Bachelor's degree in computer science, information systems, or other technology-related field
• Strong knowledge of XML and JSON as used in email deployments, integrations, or campaign configuration
• A strong desire to learn and passion for digital marketing, research and analytics
• Salesforce Certifications (SFMC Email Specialist, SFMC Administrator, SFMC Developer, SFMC Consultant)
• Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, CI/CD, other).
• Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,800 to $241,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Salary : $130,800 - $241,000