What are the responsibilities and job description for the General Service Technician position at Delmarva RV Center?
At Delmarva RV Center we strive to provide outstanding service to our customers. From the first steps of looking for the right RV, whether online or in-person at one of our locations, we work to exceed expectations. Then we care for that relationship, assisting customers with RV maintenance, service, and parts as long as they enjoy the vehicle.
In addition to job seekers with excellent customer service, we want applicants who are good learners and leaders. Through continual training and certification programs, we promote and refine best practices, while Delmarva RV Center's management stays involved to share the wisdom they’ve gained through years working in the RV industry.
Summary
This position is responsible for performing repairs and maintenance on both interior and exterior of all types of RVs. Techs also install various components in and on all types of RVs. Typical duties include installation of accessories, writing, and processing repair orders; troubleshooting repair and maintenance on appliances, roofs, siding, windows, plumbing and electrical systems. Technician duties can be repetitious; successful candidates will remain challenged through continuous education and certification.
Job Description
Under direct supervision of the Service Manager, service techs install, repair and maintain interior and exterior components in all types of RVs. Job duties include but are not limited to:
- Examining, troubleshooting, and diagnosing repair and maintenance needs for RV units. Interior components may include: repairing propane and electric appliances such as furnaces, refrigerators, water heaters, ranges, and air conditioners; exterior components may include: roofs, siding, windows, doors, vents, awnings, floor coverings, cabinets, counters, plumbing systems, electrical systems, propane gas systems, batteries, and charging systems
- Installing, repairing and maintaining interior and exterior components on motor homes, travel trailers, fifth-wheel trailers, truck campers, tent trailers, and van conversions, including trailer hitches
- Performing pre-delivery inspections, writing and processing repair orders Maintaining and repairing trailer frames, undercarriage, and suspension Locating faults and performing repairs using computerized and electronic testing equipment, troubleshooting techniques, manufacturer’s specifications, and Internet websites
- Ordering repair parts and components using manuals, catalogs, and internet websites
- Communicating with supervisors, manufacturers, and consumers to ensure timely, efficient, and economical repairs
Required Knowledge, Skills and Abilities
To perform this job successfully, an individual should demonstrate the following competencies:
- Mechanical, electrical and electronics aptitude; troubleshooting and problem-solving capabilities
- Good communication, organizational skills, and learning skills
- Desire to upgrade and learn new skills and technology advances
- The ability to work either independently or as part of a team
- High level of energy and excellent work ethic
Education and Licenses
- High school education or its equivalent
- English reading, writing, and basic math
- Valid driver’s license insurable by Delmarva RV Center
Physical Requirements
Candidates for this position must have good general health and physical ability. Service techs are required to stand for up to 8 hours per shift. Must be able to lift 25 pounds frequently, and over 50 pounds occasionally. Bending, squatting, kneeling, reaching above shoulder level, pushing, and pulling are required on a constant basis. Candidates must be able to maneuver in tight spaces, climb stairs, and use hands for grasping and fine manipulation; good manual dexterity and balance while working off the ground is required. Worksite is 50% indoors and 50% outdoors. Outdoor worksite is exposed to various weather conditions.
Tools & Machinery
Hand tools and various power tools required.
Job Types: Full-time, Part-time, Temp-to-hire
Pay: $31,200.00 - $41,600.00 per year
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $31,200 - $41,600