Loan Officer Assistant

Delmar Mortgage Company is seeking an experienced, Loan Officer Assistant to join our premier, in-house operations team in St. Louis. This is not an entry-level position.  We need someone who already understands the mortgage process and can manage the details that keep loans moving from application to closing.

Delmar Mortgage is a 60-year-old, family-run mortgage company currently licensed in 42 states. We never stop growing and evolving - and have won awards year over year from national publications as the best place to work!

Key Responsibilities

• Manage loan files from application through closing, ensuring documentation is complete and accurate
• Communicate with borrowers, real estate agents, referral partners, and processors to collect and track required documentation
• Review income, asset, and credit documentation for completeness prior to submission
• Keep loan files organized and on schedule, proactively flagging anything that could delay closing
• Prepare and send approval letters, and other client-facing communications
• Coordinate with processing, underwriting, and closing teams to resolve conditions quickly
• Maintain CRM/pipeline data accurately and keep loan officers updated on file status
• Support marketing and follow-up efforts with past clients and referral partners as needed

• At least one year of experience as a Loan Officer Assistant, or similar mortgage support role, is required
• Working knowledge of loan programs (Conventional, FHA, VA, USDA) and the mortgage process from application to close
• Familiarity with loan origination systems and standard mortgage documentation and terminology. Experience with Encompass is a plus.
• Strong written and verbal communication skills
• High attention to detail and comfort managing multiple files simultaneously
• Willingness to work in our Creve Coeur, MO office full time.

Benefits & Culture

• Competitive base salary with performance-based operational incentives.
• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement plan with corporate matching.
• Flexible PTO program designed to promote authentic work-life balance.

Delmar Mortgage is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Delmar Mortgage is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Delmar Mortgage are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, […], family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Delmar Mortgage will not tolerate discrimination or harassment based on any of these characteristics. Delmar Mortgage encourages applicants of all ages