Experience Strategy Lead - Gaming

Experience Strategy Lead - Gaming

Everything we do, we do with our customers front of mind. Our User Interface (UI) Engineering team leads the design and evaluation of technologies that make our innovative, game-changing products as easy to use as possible. We apply a user-centered, iterative design process to deliver usable interface designs across hardware and software products. We collect and make good use of a broad range of data and employ human factors engineering principles to identify and resolve usability problems and gain insights that influence product design and development.

What you’ll achieve:

As an Experience Strategy Lead - Gaming, you will define and drive end-to-end experience strategy across our gaming portfolio. You'll build a clear, data-informed view of our players and gaming community, connecting player needs, business priorities, and technical realities into direction the whole organization can rally behind. This is a senior, deeply collaborative role where you will partner across product, design, engineering, and marketing to shape what we build, in what order, and why.

Join us to do the best work of your career and make a profound social impact as an Experience Strategy Lead - Gaming on our Experience Design Group team in Austin, Texas.

You will:

• 
  Define and lead experience strategy across the gaming domain, connecting player needs, business priorities, and technical considerations into one clear direction
• Build and maintain a unified, data-informed view of players and gaming behaviors, translating insight into clear product and business implications that partner teams can act on
• Partner with product, planning, engineering, design, and marketing to co-create priorities, and bring senior stakeholders to a shared point of view
• Deliver against complex commitments at a consistently high level of quality, negotiating trade-offs across scope, schedule, cost, and quality to maximize overall player experience value
• Mentor and coach team members, leading by example and encouraging end-to-end thinking in their daily work

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 12 years of professional experience; Bachelor's degree with 10 years; or Master's degree with 8 years; or PhD with 5 years; or equivalent experience in UX, experience design, design strategy, product strategy, or research
• Deep understanding of the gaming landscape — player motivations, competitive dynamics, and the interplay between hardware performance, software experience, and peripheral ecosystems
• Proven ability to link player and user insight to product and business outcomes, and to build cross-functional partnerships that get to shared decisions
• Excellent communication skills, including making complex ideas clear and compelling for executive audiences
• Fluency applying data and emerging tools (including AI) to inform and accelerate decisions

Desirable Requirements

• A portfolio or case studies showing strategy work that changed product direction within gaming or entertainment
• Familiarity with gaming community dynamics, esports, or content creator ecosystems

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.

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