What are the responsibilities and job description for the Dispatcher position at Delivered Transportation LLC?
Company Description
Delivered Transportation LLC is a transportation company providing drayage, regional trucking, dedicated, expedited, and customized solutions to improve our customers service offerings.
The organization focuses on delivering exceptional service every day and looks for creative ways to solve complex transportation challenges. Team members collaborate to develop forward-thinking, value-added solutions for customers. The company emphasizes actively listening to customers and building customized transportation plans that are mutually beneficial. Employees are encouraged to contribute ideas that improve service quality and operational efficiency.
Role Description
This is a full-time, on-site Dispatcher role based in Brunswick, GA. The Dispatcher will coordinate daily freight movements, assign loads to drivers, and monitor routes to ensure on-time pickups and deliveries. Responsibilities include communicating regularly with drivers and customers, tracking shipments, updating transportation management systems, and handling schedule changes or issues as they arise.
The role involves maintaining accurate records, confirming load details and documentation, and collaborating with other team members to resolve any service disruptions. The Dispatcher will also help identify process improvements that enhance efficiency, safety, and customer satisfaction.
Qualifications
- Experience in dispatching, trucking, logistics coordination, or a related transportation operations role.
- Strong communication skills, with the ability to interact professionally with drivers, customers, and internal teams.
- Solid organizational and time-management skills, including the ability to manage multiple loads and priorities in a fast-paced environment.
- Comfort with basic computer applications and transportation or logistics software; ability to learn new systems quickly.
- Problem-solving skills and sound judgment for handling route changes, delays, and service issues in real time.
- Attention to detail for maintaining accurate dispatch records, load information, and regulatory documentation.
- Knowledge of trucking operations, regional routes, and basic transportation regulations is preferred.
- High school diploma or equivalent required; additional education or certifications in logistics or transportation are a plus.
- Ability to work on-site in Brunswick, GA and maintain a reliable work schedule.