Customer Success Manager

🚨 We’re Hiring: Client Success Manager 🚨 

At Delicious Unlimited, we’ve spent over 50 years serving fresh, scratch-made meals to daycare centers, preschools, schools, and care facilities across Northern Illinois and Southern Wisconsin. Today, we proudly deliver more than 30,000 meals daily to over 300 locations.  

We are looking for a relationship-driven Client Success Manager to join our growing team. 

This role is ideal for someone who thrives in customer relationships, account management, operations coordination, and business development — while making a meaningful impact on the communities and children we serve every day. 

🔹 Key Responsibilities 

• Build and maintain strong client relationships with daycare and school administrators 

• Support onboarding and ongoing account management for partner locations 

• Resolve service concerns quickly and professionally 

• Conduct client meetings and presentations for prospective accounts 

• Collaborate with operations, kitchen, delivery, and sales teams 

• Monitor customer satisfaction, retention, and account activity 

• Represent Delicious Unlimited at networking and community events 

🔹 Qualifications 

• Bachelor’s degree preferred in Business, Hospitality, Nutrition, Communications, or related field 

• Associate’s degree plus 3 years of relevant experience may be considered 

• Experience in customer service, account management, food service, childcare, education, or logistics preferred 

• Strong communication and relationship-building skills 

• Organized, detail-oriented, and comfortable managing multiple priorities 

• Familiarity with CACFP/NSLP programs is a plus 

• Proficiency with Microsoft Office and CRM systems preferred 

🔹 Why Join Delicious Unlimited? 

✅ Family-owned company with 50 years of industry leadership 

✅ Mission-driven organization focused on nutrition and service 

✅ Growth-oriented culture with long-term opportunity 

✅ Supportive and collaborative team environment 

✅ Opportunity to make a direct impact in children’s nutrition and care 

📍 Northern Illinois / Southern Wisconsin 

If you’re passionate about customer relationships, service excellence, and helping organizations succeed, we’d love to connect. 

Apply today or message us directly for more information.