What are the responsibilities and job description for the HR Support Specialist position at Delegate CX?
We’re looking for a Home-Based HR Support Specialist to join our growing team. In this role, you’ll manage core HR functions, support field-facing Artisans with scheduling, travel, training, and compliance requirements, and handle essential administrative duties such as PPE management and documentation.
REQUIRED CORE COMPETENCIES
- Attention to Detail: Ensures accuracy in HR processes, compliance checks, and system updates.
- Communication Skills: Maintains clear and professional communication with employees, managers, and internal teams.
- Problem-Solving Skills: Identifies and resolves issues related to payroll, benefits, and employee records.
- Organizational Skills: Manages multiple HR tasks, deadlines, and documentation efficiently.
- Technical Proficiency: Skilled in using HRIS platforms, including Paylocity, and other HR management tools.
WHAT YOU WILL DO
- Support New Hire Onboarding with FRC, PPE, profile creation for several systems, and file storing for personal documents.
- Facilitate safety training, badging, and ongoing lab work and background checks for facility access.
- Oversee use of Visual Planning – the Operations Scheduling system
- Ensure consistent and accurate schedules
- Maintain training records and qualifications
- Maintain facility information and entry requirements
- Resolve any system issues and assist users
- Distribute PPE (safety) gear for field facing Artisans, managing orders with 3rd party vendor.
WHAT WE LOOK FOR
- Education: Bachelor's degree in Human Resources, Business Administration, or a related field.
- Experience: 2 years of experience in an office HR or administrative role.
- Language Proficiency: Excellent verbal and written English communication skills.
- Schedule: Ability to work in alignment with US business hours.
- Technical Skills: Proficiency with HR management systems.
WHAT WE OFFER
- Salary Range: PHP 33,000 - 37,000
- Industry: Industrial Solutions
- Job Type: Full-time
- Work Shift: 8 AM - 5 PM CST (USA)
- Workdays: Monday through Friday (USA)
BENEFITS OF WORKING WITH US
- Competitive salary package
- Permanent work-from-home setup
- Company equipment provided
- Internet stipend upon regularization
- HMO coverage
- PTO credits and service incentive leaves
- Professional development and training programs
- A people-centered company culture focused on personal and professional growth
WHO WE ARE
DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States in discovering the perfect global talent to enhance their teams.
At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders in their search for superstar team members.
- If you are looking for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. LET'S GROW!