Director of Operations

About Us/Company Overview:

For over six decades, the Delaware Valley Floral Group (DVFG) has been at the forefront of providing professional retail florists, event designers and supermarkets across the nation with the highest quality of fresh cut flowers, greens, botanicals, and floral supplies. Established in 1959 as a modest family venture, the DVFG has flourished into one of the largest floral distribution companies in the United States.

Our modern corporate headquarters, spanning over 100,000 square feet, is strategically situated in Sewell, New Jersey. Complementing this central hub are multiple satellite logistics, distribution and sales facilities located in key geographical regions, including Edison, NJ, Jessup, MD, Hauppauge, NY, Syracuse, NY, Hartford, CT, Wilkes-Barre, PA, Shrewsbury, MA, Pittsburgh, PA, Cleveland, OH, Richmond, VA, Miami, FL and Oxnard, CA.

Our mission extends beyond just being a floral wholesaler to our customers; We Aspire To Be Their Most Valuable Supplier. Every member of our team plays a pivotal role in ensuring our customers receive the best possible products and services to help their business grow. We recognize that our employees are the cornerstone of our success as well, which is why we are committed to fostering a family-oriented culture where every individual's contributions are deeply valued and appreciated. Join us in shaping the future of floral distribution and become a part of our dynamic team here at the DVFG!

Are you a strategic operations leader who thrives in fast-paced environments and has a passion for optimizing performance, empowering teams, and driving growth? We're looking for a Director of Operations to lead the heartbeat of our business from receiving and inventory to production and fulfillment.

In this critical role, you'll oversee daily operations while shaping long-term strategy. You’ll build efficient systems, lead high-performing teams, and collaborate across departments to align operations with our broader business goals. If you're energized by continuous improvement, hands-on leadership, and delivering operational excellence at scale, this role is for you.

What You’ll Do

Operational Excellence

• Lead and oversee day-to-day operations across receiving, inventory, production, material handling, and fulfillment.
• Continuously evaluate and improve processes to boost accuracy, speed, and profitability.

Strategic Execution

• Design and implement forward-thinking operational strategies to meet evolving business needs.
• Develop organizational structure and promote a culture of high performance and accountability.

Data-Driven Leadership

• Leverage metrics, KPIs, and real-time reporting to make informed decisions and drive continuous improvement.

Team Leadership

• Inspire, mentor, and develop a diverse team through servant leadership, open communication, and strong values.
• Foster a collaborative, solutions-focused environment that empowers employees to excel.

Cross-Functional Collaboration

• Partner with Sales, Finance, HR, and Supply Chain to align initiatives and ensure seamless execution of company objectives.

Technology & Systems

• Champion the adoption and optimization of Warehouse Management Systems (WMS) and automation tools to drive operational efficiency.

Quality, Risk, and Compliance

• Lead efforts in quality assurance, safety compliance, and risk mitigation to maintain operational integrity and regulatory compliance.

Change & Innovation

• Lead change management initiatives that improve performance and keep us agile in a rapidly evolving business environment.

What We’re Looking For

• Proven leadership in a high-volume, multi-functional operations environment (preferably within warehousing, logistics, or manufacturing).
• Strong analytical mindset with the ability to translate data into action.
• Experience implementing WMS and operational technology.
• Exceptional communication and people management skills.
• A hands-on, solutions-oriented leader who leads by example.

Your Impact

As the Director of Operations, you’ll be at the center of everything that keeps our business moving. From the warehouse floor to the C-suite, your influence will drive efficiency, innovation, and excellence. Your leadership will empower teams, delight customers, and help shape our company’s future.

What You’ll Experience

Work Environment

You'll split your time between our fast-paced warehouse environment—including temperature-controlled areas (~34°F)—and an office setting. Be prepared to navigate the floor, engage with your team, and keep operations running smoothly.

Physical Demands

This role requires frequent walking and standing, occasional lifting (up to 25 lbs), and adaptability to fluctuating temperatures. While desk work is part of the job, being present and visible on the floor is key.

Travel

Occasional travel to other facilities or regional locations may be required to support operational initiatives.

Ready to Make an Impact?

If you're a proactive leader who’s ready to take charge of complex operations and deliver results, we’d love to hear from you. Join us and help shape a smarter, more efficient future.

Qualifications:

• Bachelor’s degree in operations, supply chain, business, or a related field.
• Over 7 years of experience managing fast-paced logistics, warehousing, or distribution operations.
• Minimum of 3 years’ leadership experience within high-performance, values-driven organizations.
• Exceptional verbal and written communication skills, coupled with strong organizational and time management abilities.
• Proficient in Microsoft Office suite and other relevant business applications including warehouse management systems (WMS).
• Demonstrated success leading large, diverse teams in dynamic, fast-paced environments.
• Strong analytical and problem-solving skills, with the ability to make sound data driven decisions under pressure.
• Experience implementing Lean, Six Sigma, or other continuous improvement methodologies to enhance operational efficiency.
• Proven ability to manage multiple projects concurrently while consistently meeting tight deadlines.

Salary : $95,000 - $125,000