Warehouse Operations Manager Augusta

About Us:

Founded in 1959, Delaware Valley Floral Group (DVFG) has grown from a small family business into one of the nation’s largest floral distribution companies. For more than six decades, we’ve delivered premium fresh flowers and floral supplies to retail florists, event designers, and supermarkets across the country.

We aim to be our customers’ most valuable supplier - and we believe our employees are the key to making that happen.

About the Role

The Warehouse Operations Manager is responsible for leading all aspects of warehouse operations, including inventory management, order fulfillment, and shipping, while ensuring accuracy, efficiency, and on-time delivery. This role provides direct leadership to warehouse staff, drives process improvements, and promotes a strong culture of safety and accountability. Collaborates cross-functionally to support business needs, resolve issues, and maintain service excellence. In addition, this role oversees facility maintenance, equipment management, and vendor coordination to ensure a safe, organized, and high-performing environment.

What You’ll Do

• Oversee all warehouse operations, including receiving, inventory management, order fulfillment, and shipping, ensuring accuracy and on-time delivery

• Lead, coach, and develop warehouse team members; manage staffing, scheduling, and performance to meet operational goals

• Maintain accurate inventory levels through effective controls, cycle counts, and reconciliation of discrepancies

• Drive operational efficiency by identifying process improvements and implementing best practices in workflow, layout, and productivity

• Ensure compliance with all safety policies and regulatory requirements; promote a strong culture of workplace safety

• Oversee facility maintenance, including coordination of repairs, preventative maintenance, and vendor management to ensure a safe and well-functioning environment

• Manage warehouse equipment, ensuring proper use, maintenance, and timely repairs

• Monitor and report on key performance indicators (KPIs), including productivity, accuracy, and service levels

• Develop and maintain standard operating procedures (SOPs) to support consistent and efficient operations

• Support budgeting and cost control efforts related to labor, equipment, and facility expenses

• Respond to and resolve operational issues, escalations, and service concerns in a timely and effective manner

• Lead organizational change initiatives and cultivate a culture of innovation to improve operational effectiveness and adapt to evolving business needs.

Work Environment & Physical Requirements

• Monday through Friday day shift; flexibility with schedule required due to additional days/hours during peak periods.

• Must be able to work in a warehouse and cooler environment (approx. 34 degrees)

• At times, this is a physical position that requires lifting up to 50 pounds, bending, walking and standing for extended periods of time.

What's in it for you

The expected salary range for this position is listed above. Actual compensation will depend on skills, experience, qualifications, and geographic location.

We also offer:

•              Health, dental, and vision insurance

•              401(k) retirement plan with company match

•              Short- and long-term disability benefits, life insurance and other supplemental benefit offerings

•              Flexible Spending Accounts

•              Paid time off, sick time and paid holidays

What you’ll Bring

• Must have at least 3 years previous warehouse leadership experience with automated or manual processes.

• Must have strong analytical and problem-solving skills, and the ability to multi-task.

• Must be able to adapt to change in a positive manner and motivate employees through these changes.

• Strong knowledge of Excel and other MS Office applications and past experience with Warehouse Management Systems.

• Prior knowledge/experience working with, or handling perishables is preferred.

• Prior experience operating forklift, power jack, order picker is preferred.

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic.

Salary : $50,000 - $65,000