HR Generalist, Nationwide Arena

Delaware North Sportservice is hiring for a Human Resources Generalist to join our HR team at Nationwide Arena in Columbus, Ohio. As an HR Generalist, you will support the HR team and focus on fostering positive labor and employee relations among teams, monitoring trends, and proposing constructive solutions.

Minimum – Anticipated Maximum Base Salary: $45,800 - $59,600 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

• Assist with the administrative functions of new hire and return-to-work onboarding, new hire orientation, and training; administer training attendance tracking and enter new hires in the HRIS
• Navigate employee and labor relations matters thoroughly and in a timely by applicable laws and contract requirements
• Assist the HR team with benefits and coordinate new hire paperwork for the unions and all new hires
• Assist with providing direction and guidance to managers and team members on HR issues, including recruitment, employee relations, corrective counseling, policy interpretation, legal compliance, compensation, and benefits programs

• Minimum of 2 years’ HR experience
• Associate degree or equivalent experience
• Excellent written and verbal communication skills
• Strong organizational, decision-making, and time management skills

Days
Evenings

Delaware North operates concessions, premium dining, and retail at Nationwide Arena since dating back to the year 2000. The 18,500-seat venue is home to the NHL’s Columbus Blue Jackets, and hosts concerts and events. We manage concession outlets, including diner-themed stands that offer traditional arena fares such as hot dogs, pretzels, popcorn, and a variety of beers featuring local Ohio breweries.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100 years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.