IT Technician, West Yellowstone

The opportunity

Delaware North is hiring an IT Technician to join our team at our properties, in West Yellowstone, Montana. With all technology at your fingertips and the Operation Lead by your side, you will work to support daily technical operations at West Yellowstone Properties. If you are an IT Technician that enjoys troubleshooting, assisting with implementation of computing technology associated with applications, communications, hardware, and networks, you will fit right into our collaborative team! Apply now.

Pay

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

• Health, dental, and vision insurance*
• 401 (k) with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Friends and family discount - 50% off rooms
• Free Yellowstone Tour with Yellowstone Vacation Tours (purchase of park entrance pass required)
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

Life in West Yellowstone

Looking for a job you love? Be part of a global team fortunate enough to live and work next door to Yellowstone National Park, our nation’s first National Park! Located a half mile from the West entrance to Yellowstone, with close access to Grand Teton National Park and the historic town of Cody, Wyoming, each day inspires in special places like this.

• Shared apartments/rooms available for $85/ week, including utilities and wifi 
• Full RV hookups for $50-$80/ week, including water, sewer, and electricity 
• Coin-operated laundry on-site
• Free weight room available
• Access to tons of outdoor activities, including:

• • Exploring the 2.2 million acres of Yellowstone National Park
  • Visiting nearby hot springs, geysers, and hotpots
  • Hiking, whitewater rafting, ziplining, wildlife tours, horseback riding, nature watching, camping, fishing, and much more

What will you do?

•  Provide maintenance and support for desktops, laptops, and end-user support for hardware and software systems
• Assist in implementing solutions at the operating location, ensuring solutions are consistent with the overall IT strategy of Delaware North
• Set up and maintain computer software and hardware, user accounts, and computer configurations for team members
• Actively prioritize and resolve issues and end-user help requests during normal business hours, as well as during events
• Record, track, and document successful and unsuccessful actions made through the help desk request problem-solving process

More about you

• Minimum 1 year of experience in a technical support role
• Experience with point of sale, property management systems, retail systems, cloud-based computing, network support, and Windows
• Excellent verbal and written communication, organization, and sales skills in a customer service-driven industry
• Team-oriented and able to prioritize job responsibilities
• Ability to work a flexible schedule, including nights, weekends, and holidays

Who we are

Our location at the West entrance to Yellowstone National Park is ideal for individuals who enjoy the great outdoors. Within minutes of town, you can be hiking in the mountains, fishing in streams and lakes, and exploring Yellowstone National Park! We offer employee housing in furnished shared apartments in West Yellowstone, as well as skiing, snowshoeing, and snowmobiling during the winter months. Team members receive 50% off meals on workdays. 

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100 years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.