What are the responsibilities and job description for the Park Supervisor position at Delaware North at Titletown?
Compensation: $18.00 per hour
The opportunity
Delaware North Sportservice is hiring a full-time Park Supervisor to join our team at Titletown in Green Bay, Wisconsin. As a Park Supervisor, you will be responsible for assisting management with the efficient operation of the park areas in Titletown.
If you have leadership experience, a passion for guest service, and enjoy working in an exciting environment, apply today to join our team!
Pay
$18.00 – $18.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer
.What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
What will you do?
- Supervises the activities of all team members assigned to designated sections within Titletown Park areas; ensures that breaks occur promptly
- Trains new and existing team members, under the direction of management
- Handles disciplinary matters and ensures quality employee performance
- Enforces and adheres to all unit and company alcohol service policies and procedures
- Ensures quality, accuracy, and timely delivery of food and beverage orders
- Assists team members with service and/or billing issues
- Verifies proper set-up, service, and cleaning of assigned areas throughout the shift
- Visits with guests to ensure satisfaction; promptly communicates any opportunities to management
- Analyzes and resolves all problems with employees, guests, clients, and the operation, with the assistance of management
- Performs opening and closing procedures
- Verifies all paperwork is complete and turned in after the shift
- Ensures all workstations, bar areas, and dining areas remain clean, sanitized, safe, and sufficiently stocked
- Maintains cleanliness and safety standards throughout the designated areas; follows and upholds all health codes and sanitation regulations
- Completes daily point-of-sale (POS) reports as requested by management
- Adheres to and enforces inventory and labor control measures; performs inventory counts as requested
More about you
- Must be at least 18 years of age.
- One year supervisory experience in a service environment preferred
- High School Diploma or GED required; associate degree in Food Beverage or related field preferred
- Experience in credit card processing required
- Previous experience using computerized POS systems required; previous experience with MICROS POS preferred
- Excellent guest service skills; ability to adhere to the Company’s GuestPath Universal Service Standards
- Ability to complete required pre-employment food safety and alcohol service training
- Basic math skills; ability to accurately total guest checks, account for inventory
- Strong verbal and written communication skills – ability to communicate with staff and to prepare written reports
- Strong time management and organizational skills; ability to direct the work activities of several team members simultaneously and plan ahead
- Highly motivated, ability to take initiative, ability to work in a fast-paced environment
- Team-oriented; ability to work effectively with others
Physical requirements
- Ability to remain on feet for the entire length of shift, constant standing, walking, bending, reaching, and repetitive motions
- Ability to maneuver between tables and around corners
- Ability to lift, balance, and move large food trays, weighing up to 50 lbs.
- Visual acuity and hearing sufficient to take orders and prepare bills
- The majority of time is spent alternating between the indoor, climate-controlled environments of café and outside environments, depending on the season
Shift details
Evenings
Days
Weekends
Holidays
Events
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Salary : $18
