What are the responsibilities and job description for the Bag Check Ambassador position at Delaware North at TD Garden?
Compensation: $17.00 per hour
The opportunity
Delaware North Sportservice is searching for reliable and customer-focused part-time Bag Check Ambassadors to join our team at TD Garden in Boston, Massachusetts. In this role, you will be responsible for ensuring a smooth and efficient bag check process for event attendees, contributing to a safe and enjoyable experience.
Pay
$17.00 – $17.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules
What will you do?
- Greet guests and provide friendly, professional service at the bag check area.
- Process payments from guests for bag check services.
- Inspect and securely store checked bags in designated areas.
- Ensure compliance with arena security policies regarding bag restrictions.
- Issue claim tickets and assist guests with retrieving their belongings after the event.
- Maintain a clean and organized bag check office.
- Collaborate with security personnel to address any concerns or prohibited items.
- Handle guest inquiries and provide general event information.
- Work efficiently in a fast-paced environment with large crowds.
- Log and distribute lost and found items.
More about you
- Must be at least 18 years old
- Strong customer service and communication skills
- Ability to stand for extended periods and lift to 50lbs
- Reliability, punctuality, and a positive attitude
- Previous experience in hospitality, security, or event services is a plus
- Must be available to work an event-based schedule, including nights, weekends, and holidays. The average shift will be between 4 and 8 hours, depending on the event and needs
Physical requirements
- Ability to lift or carry 50 pounds
- Ability to stand 100% of the time
- Exposure to high-volume noise
Shift details
Evenings
Holidays
M-F
Weekends
Events
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Salary : $17