What are the responsibilities and job description for the Lead Retail Supervisor position at Delaware North at Comerica Park?
Compensation: $20.00 to $24.00 per hour
The opportunity
Delaware North Sportservice is hiring a full-time Lead Retail Supervisor to join our team at Comerica Park in Detroit, Michigan. As a Lead Supervisor, you will be responsible for supporting daily operations and game day or special event retail activities. If you’re a leader who enjoys providing hands-on support while supervising team members, we encourage you to apply.
Pay
$20.00 – $24.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What will you do?
- Support concert and special event operations while serving as rotating manager on duty based on scheduling needs
- Assist with staffing, task delegation, issue resolution, and daily operational problem-solving during events
- Provide hands‑on support on the sales floor, at registers, and in back‑of‑house operations
- Serve as working lead and point of contact for part‑time team members while supporting training and development
- Assist with inventory counts, cycle counts, reconciliation, and preparation of merchandise for events and e‑commerce fulfillment
- Maintain inventory accuracy, enforce inventory control standards, partner with warehouse leadership on issue resolution, and help keep the warehouse organized
More about you
- Previous cash handling experience and basic math skills required
- Previous experience working with point of sale systems required
- High school diploma or GED required
- Minimum of 1 year of supervisory experience in a customer service or retail environment preferred
Physical requirements
- Ability to lift up to 35 pounds
- Constant standing, lifting, climbing stairs, and repetitive motions
- Bending, reaching, and climbing on ladders
Shift details
Days
Evenings
Holidays
Weekends
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Salary : $20 - $24