What are the responsibilities and job description for the Installation Technician position at Delaware Camera Systems?
Company Description
Delaware Camera Systems specializes in providing businesses with advanced surveillance and security solutions designed to protect people, property, and operations. Our expertise includes commercial security camera installations, system upgrades, access control, and remote viewing support. With a focus on modern technologies and AI-supported solutions, we deliver smarter security setups that enhance visibility and streamline footage review. Our mission is to ensure our clients receive reliable, tailored security solutions and dependable service to address their unique needs. Headquartered in Wilmington, DE, we take pride in offering trustworthy and customer-focused security solutions.
Role Description
This is a full-time, on-site role as an Installation Technician based in Wilmington, DE. The Installation Technician will be responsible for installing, maintaining, and upgrading security camera systems and related security equipment. Key tasks include structured cabling, system troubleshooting, testing, and providing customer-focused support. As a representative of Delaware Camera Systems, the Installation Technician will ensure quality service, address customer concerns, and contribute to the successful operation of security systems.
Qualifications
- Proficiency in troubleshooting and problem-solving to diagnose and repair equipment issues
- Strong communication and customer service skills to effectively communicate with team members and clients
- Experience in cabling installation and maintenance of security systems
- Ability to prioritize customer satisfaction and provide timely resolutions
- Knowledge of advanced security technologies and systems is a plus
- High level of attention to detail and the ability to work independently or as part of a team
- Familiarity with safety procedures and protocols for installation and maintenance activities
- High school diploma or equivalent; technical certifications are a plus
- Valid driver's license and reliable transportation for on-site work