What are the responsibilities and job description for the Patient Care Coordinator (2 yr exp) for Interventional Pain Management Practice, Bilingual preferred position at Delaware Back Pain & Sports Rehabilitation Centers?
Delaware Back Pain & Sports Rehabilitation Centers is currently seeking well-spoken and responsible Patient Care Coordinator responsible for administrative support for the office as well as assisting our healthcare providers with patient care in our location in Newark.
Job Type: Full Time 8:00am - 4:30pm
Comprehensive benefits plans are available (after an introductory period) including, but not limited to, health/dental/vision coverage, 401(k), and PTO/sick time.
Location: Dover, DE (Personal transportation is required)
Delaware Back Pain & Rehabilitation Centers is a multi-disciplinary medical practice, which has been serving the community for 39 years. Our doctors specialize in Physical Medicine & Rehabilitation, Interventional Pain Management, Chiropractic Care & Rehabilitation. Our practice currently has 6 clinical locations, and a Central Billing Office.
Our Patient Care Coordinators are an integral part of a multi-tasking team who are well organized, detail oriented, and work in a professional manner while creating a positive experience for our patients daily. Additionally, our offices are staffed with hard-working team members who are dedicated to supporting each other and creating a fun and energetic environment.
Position Responsibilities/Duties
- Greets patients and escorts patient to exam room
- Takes and records patient vitals and updated patient information
- Prepare patients for exams, as needed
- Collect samples for drug screening
- Facilitates patient flow within electronic systems (check in/out, schedule appointments, etc)
- Collect and post co-pays, and retail sales
- Assisting the Chiropractors as needed.
- Documents all patient activity utilizing workflow guidelines
- Conducts insurance verification (as needed)
- Discharges the patient from office with appropriate information and documentation
- Assists with patient prescriptions
- Assists with cleaning exam rooms
- Maintains supplies within exam rooms and stock room
- Special projects/tasks as assigned
- May require travel to other locations, as needed for coverage
- Perform other related duties as assigned
Job Requirements
- Medical Assistant Certification preferred, but not required as on-site training is available.
- High School Diploma or equivalent
- Proficient in Electronic Health Records (EHR)
- Knowledgeable in Insurance verification
- Knowledge and adherence to HIPAA and safety guidelines
- Ability to contribute to positive team environment
- Excellent verbal and written communication skills
- Proficient in Microsoft Office Software
- Proficient keyboarding skills (35 wpm)
- Exceptional organization, inter-personal, and time management skill
- Bilingual (Spanish) Preferred but not required.
If you feel you would be a great fit for our dynamic team, please email your cover letter, resume, and professional references.
*We request that interested applicants visit our website (www.delawarebackpain.com) to learn about our company prior to the interview.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Education:
- High school or equivalent (Required)
Experience:
- Patient Care Coordinator: 2 years (Preferred)
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $17