⭐ Optician / Front Desk & Clinical Support – Optometry Office

DeKalb Optometric is a locally owned, multi-doctor optometry practice that has served the DeKalb community for over 70 years. We are looking for a dependable, self-directed team member who takes pride in their work and wants to become a long-term part of our practice.

Optical experience is especially welcome. We are interested in experienced opticians as well as strong candidates who are interested in learning multiple areas of an optometry practice.

The Kind of Person We're Looking For:

We value people who can be trusted to do the right thing and take ownership of their work—even when no one is standing over them.

A strong fit for our team is someone who:

• Works independently and takes initiative rather than waiting to be told what to do next
• Takes genuine pride in doing things correctly and completely
• Demonstrates integrity and honesty, including owning mistakes and correcting them
• Notices what needs to be done and takes action
• Follows through on responsibilities without repeated reminders
• Is dependable and understands that coworkers and patients rely on them
• Is willing to ask questions when needed, learn from feedback, and continue improving
• Helps the team because it's the right thing to do—not simply because someone asked
• We provide training and support, but our goal is to develop employees who become confident and capable of managing their responsibilities independently.

About the Position

This is a hands-on, patient-facing position with opportunities to work in several areas of the practice. Depending on your experience, strengths, and practice needs, responsibilities may include:

• Assisting patients with frame selection and eyewear
• Optical sales, adjustments, and dispensing
• Front desk and patient check-in/check-out
• Scheduling and patient communication
• Clinical support and preliminary testing
• Insurance and administrative responsibilities
• Cross-training and assisting throughout the practice

Previous optician, optical, optometry, or healthcare experience is a plus, but not required. We can teach skills and processes. We are looking for someone who already brings reliability, integrity, initiative, and pride in their work.

Schedule & Reliability

Consistent attendance is an essential part of this position. Our patients and team depend on each person being present and ready to contribute.

• Employees typically work 5 days per week
• Saturday availability is required
• Some weeks may include up to 6 working days, based on patient and scheduling needs
• Staff shifts may extend beyond patient hours for opening and closing responsibilities

What You'll Find Here:

• A stable, established local practice
• Hands-on, on-the-job training
• Opportunities to learn optical, clinical, and administrative skills
• A workplace where strong employees are trusted with responsibility
• Opportunities to grow as your skills and independence develop
• Competitive pay based on experience

We are a busy small-business healthcare practice where everyone contributes. We value respectful communication, accountability, and people who focus on solutions rather than problems.

This position is especially well suited for someone who wants to be trusted, takes ownership of their responsibilities, and feels personal satisfaction from doing a job well.

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Professional development assistance

Application Question(s):

• This position requires dependable, consistent attendance. What does being a reliable team member mean to you?
• Are you comfortable being cross-trained and helping in different areas of the practice, including optical, front desk, and clinical support?
• What are you looking for in your next position, and what would make you want to stay with an employer long term?

Work Location: In person

Salary : $16