What are the responsibilities and job description for the Billing Specialist-EXPIRED 12/3/2025 position at DeKalb County Government?
Job Description
Multiple positions available - APPLY TODAY!
Salary Range: $17.68 - $26.92/hour depending on experience
Grade: 8 Job Code: 21140 FLSA: Nonexempt
Essential Functions
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Prepares and processes utility service bills; reviews billing charges and meter readings; prepares and submits billing and usage reports; prepares bills for mailing; and maintains and updates all files and accounts.
Processes payments for utilities and other fees and services; receives monies from customers by check, cash, and credit card; documents payments received; balances cash drawer daily; and prepares bank deposits.
Performs customer service functions; provides information and assistance regarding utility billing, payments, or other issues; responds to routine questions, complaints, or requests for service; initiates problem resolution; conducts research; recommends solutions; and conducts follow-up to ensure customer satisfaction.
Assists in maintaining and monitoring accounts receivable; troubleshoots problems and errors; resolves order and invoice disputes; and works with other County departments to reconcile issues as needed.
Minimum Qualifications
High school diploma or GED; two years of experience in billing, accounts receivable, or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Specific License or Certification Required: None.
Supplemental Information
Module Time Limit Passing Overall Score
Data Entry 3 minutes 6000 Net Key Strokes per hour
MS Excel 15 minutes 70%
MS Word 15 minutes 70%
Math 15 minutes 70%
Proofreading 15 minutes 70%
____________________________________________________
TOTAL TIME: 63 minutes
About Us
At DeKalb County Government, we enable career success by providing opportunities to thrive! Our culture is rooted in principles of collaboration, teamwork, and achievements. We foster a diversified and inclusive workforce, embracing a shared set of core values based on character, competitive spirit, relationships, and giving back to the communities where we live and work. This foundation is how we help turn jobs into careers.
Multiple positions available - APPLY TODAY!
Salary Range: $17.68 - $26.92/hour depending on experience
Grade: 8 Job Code: 21140 FLSA: Nonexempt
Essential Functions
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Prepares and processes utility service bills; reviews billing charges and meter readings; prepares and submits billing and usage reports; prepares bills for mailing; and maintains and updates all files and accounts.
Processes payments for utilities and other fees and services; receives monies from customers by check, cash, and credit card; documents payments received; balances cash drawer daily; and prepares bank deposits.
Performs customer service functions; provides information and assistance regarding utility billing, payments, or other issues; responds to routine questions, complaints, or requests for service; initiates problem resolution; conducts research; recommends solutions; and conducts follow-up to ensure customer satisfaction.
Assists in maintaining and monitoring accounts receivable; troubleshoots problems and errors; resolves order and invoice disputes; and works with other County departments to reconcile issues as needed.
Minimum Qualifications
High school diploma or GED; two years of experience in billing, accounts receivable, or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Specific License or Certification Required: None.
Supplemental Information
- To be considered for this position, you must pass a pre-hire assessment. Qualified applicants will receive a link via email to take the assessment. Please check your spam/junk folder.
Module Time Limit Passing Overall Score
Data Entry 3 minutes 6000 Net Key Strokes per hour
MS Excel 15 minutes 70%
MS Word 15 minutes 70%
Math 15 minutes 70%
Proofreading 15 minutes 70%
____________________________________________________
TOTAL TIME: 63 minutes
- Offer is contingent upon the successful completion of a background investigation and pre-employment physical and a drug/alcohol screen.
About Us
At DeKalb County Government, we enable career success by providing opportunities to thrive! Our culture is rooted in principles of collaboration, teamwork, and achievements. We foster a diversified and inclusive workforce, embracing a shared set of core values based on character, competitive spirit, relationships, and giving back to the communities where we live and work. This foundation is how we help turn jobs into careers.
Salary : $18 - $27