Vendor Relations Representative

Vendor Relations Representative Position Overview

The Vendor Relations Representative's responsibility is to provide administrative support to the operations teams and Service Partners, and assist with Service Partner onboarding, contract setup, and record maintenance. Position adheres to the Outworx mission, vision, and values statement.

Vendor Relations Representative Position Overview

• Review Service Partner invoices, working collaboratively with Billing and Operations. 
• Issue contracts to Service Partners per operations management guidelines. 
• Ensure timely execution of agreements, and filing the appropriate insurance, workers     compensation, and other requirements.  
• Drive successful procedures and track compliance around safety & risk management policies for Service Partners and their teams. 
• Maintain Service Partner database integrity. 
• Build strong working relationships with Service Partners throughout the country. 
• Monitor invoice status to ensure resolution within guidelines. 
• Obtain and maintain Service Partner insurances, diversity certifications, and other Service Partner onboarding compliance items. 
• Assist in daily operations and events within the Operations department. 
• Responsible for seasonal setup of implemented programs. 
• Provide operational support to Service Partners and Operations Team. 
• Provide system reporting after events. 
• Flex schedule at times to support operational needs during overnight and/or weekend snowfall events
  • Other duties needed to help drive our vision, fulfill our mission and abide by our organizational values

Skills/Qualifications:

• Knowledge of Microsoft Office Suite 
• Experience with Aspire, Tipalti, Sage Intacct, Gatekeeper, SiteFotos, and/or other ERP and AP automation systems preferred.
  • Interpersonal Skills: Works effectively with internal and external contacts, administrative staff, and employees at all organizational levels including senior leadership. 
• Demonstrates effective, positive relational skills, excellent verbal and communicative skills and the ability to project a positive image and reflect a high degree of professionalism. 
• Decision-Making/Problem-Solving: Organizes and analyzes information and directs the problem-solving processes. Proven ability to make decisions and lead others with the ability to think conceptually and strategically. 
• Performs highly complex and varied tasks requiring independent knowledge, its application to a variety of situations, as well as exercise of independent judgement. 
• Extreme attention to detail. 
• Must have a cell phone that can download timekeeping application. 
• High school diploma or equivalent required; associate degree highly preferred. 
• At least 5 years of experience in related experience. 

Physical Requirements: 

• Prolonged periods sitting at a desk and working on a computer. 
• Ability to work remote or corporate office as needed. 
• Must be able to lift 20 pounds. 

Outworx Group and its family of companies is an EEO/AA Employer. All qualified individuals, including minorities, females, veterans, and individuals with disabilities, are encouraged to apply. 

This organization participates in E-Verify. For more information on E-Verify, please contact DHS at or  

We offer our benefits eligible associates a comprehensive benefits package that includes medical, dental & vision insurance, a 401k plan with company match, basic life insurance, disability & accidental death, short- and long-term disability, along with additional voluntary products. We also offer accrued paid or sick time off to eligible associates in accordance with Federal, State and local legislation.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, seasonal or casual. Benefits eligibility is determined by local and federal legislation including, but not exclusively, ACA & ERISA guidelines.