What are the responsibilities and job description for the Boutique Associate (Full Time) position at Deja & Co.?
- Note: Due to the sensitive and confidential nature of our business, we are unable to hire current or former clients. We appreciate your understanding as we strive to respect the privacy of all our clients.
We are looking for driven, intelligent, hard-working individuals to join our exemplary retail boutique team. As a Boutique Associate, you will be surrounded by motivated individuals who are each passionate about creating a seamless, intuitive, and luxurious experience for our clients.
With over 50 years in business, we move from a deep understanding of our core company values. These include client-centeredness, integrity, acting as a unified team, speaking and acting from respect and kindness, gratitude, resilience, consistency, responsibility and conscientious accountability, as well as ownership of our roles and taking initiative.
As an ideal candidate, you will…
- Be honest, responsible, reliable, and punctual
- Consistently provide authentic, exemplary customer service
- Be efficient, strategic, proactive, productive, and detail-oriented
- Have a security conscious mindset with a strong sense of discretion
- Possess excellent verbal and written communication skills
- Anticipate outcomes and creatively problem-solve using critical thinking
- Be motivated, self-driven, and expedient
- Maintain a positive and professional attitude in a fast-paced environment
- Love working as part of a collaborative team
- Maintain the highest ethical standards
- Be passionate about serving clients with friendliness and care
What you’ll be doing…
Assist the following departments, based on operational needs:
- Sales - Respond to client inquiries and book client appointments strategically to facilitate the sales process. Prepare for client appointments by utilizing CRM software to anticipate client needs. Greet and interact with clients in a kind and professional manner that inspires trust and furthers sales. Notice spoken and unspoken needs of clients and take detailed notes of client requests and preferences, following-up as appropriate. Procure products based on client requests. Style and merchandise products. Serve beverages, wrap gifts according to boutique standards, restock supplies, take high-quality photos to send to clients, and return products to their displays.
- Administrative - Keep the boutique organized, clean, and stocked. Keep an inventory of supplies and request reorders in a timely manner. Data entry and filing paperwork.
- Accounting - Data entry of daily transactions and filing paperwork, assist with the location and organization of client and vendor invoices for cross-use between sales, inventory, and accounting departments.
- Inventory - Assist with daily receiving of packages, data entry of new items into inventory program, tag newly inventoried items, cross-check tags against paperwork, gather and prepare items for shipping, maintain integrity and accuracy of tags on items being displayed.
- Merchandising - Assist with adding new products to the display cases, keeping in mind aesthetics, sales strategy, security, and organization.
In addition, you will maintain day-to-day operations through answering phones, general light housekeeping, product display set-up and clean-up, and hospitality set-up and clean-up.
Additional Qualifications:
- Over 18 years of age (required)
- High school diploma or equivalent (required)
- Ability to stand for prolonged periods of time, bend, kneel, and lift up to 30lbs (required)
- Familiarity with Mac operating systems (preferred)
- Skilled with paper crafts - precise cutting, gluing, etc. (preferred)
- Experience in retail sales, hospitality, or service industries (preferred)
- Flexible availability weekdays, evenings, and Saturdays (required)
Hours: Our shifts are scheduled within the hours of 9am and 9pm, with occasional earlier or later shifts for meetings or special events. Shifts are 8 to 9 hours long. Days worked are Tuesday through Saturday, with a handful of occasional Sundays and Mondays throughout the year, most especially in December. Shifts in December tend to be 10 to 11 hours long, and an overtime rate is paid.
For Consideration: If this sounds like you, please take a moment to send your resume and a short description of your personal sales philosophy to recruiting@dejaandco.com.
A Little About Us: Deja & Co. Exquisite Jewels has been in business for over 50 years, with an established and loyal clientele. We provide an excellent working environment including a positive and professional team, competitive pay, medical/vision, dental and bonus plans, as well as 401K retirement savings benefits. While experience in the jewelry industry is a plus, we provide extensive and in-depth education with concurrent job training. It is our passion to create an environment of growth and development for each individual as they, in turn, contribute to the establishment of Deja & Co. as a leading boutique jewelry brand.
Job Level: Entry
Schedule: Full-Time
Availability: Day, evenings, and weekends (primarily Saturdays) required
Classification: Hourly, non-exempt
Scheduled Hours: 40 - 50
Please, no phone calls about this job.