• Oversee, support, and enhance the EMF/EMCO feeder customer base in North America.
• Collaborate with Deister Representatives by traveling, training, coaching, counseling, and communicating company expectations for EMF/EMCO feeder sales.
• Assist Deister Representatives and Sales Team in creating, building, and maintaining positive customer relationships.
• Provide guidance on customer plant designs and recommend appropriate feeder equipment for optimal usage.
• Communicate regularly with Deister personnel regarding:
  • Quoting and applying feeder applications.
  • Unusual requirements for feeder applications.
  • Challenges with Deister representatives or customers.
  • Establishment of new Sales Representatives.
  • Resolving accounting issues related to customers and sales representatives.
  • Performance evaluations of Sales Representatives with actionable suggestions and recommendations.
  • Suggestions for new services, products, and innovative sales techniques to improve customer satisfaction.
  • Marketing strategies, including advertising and social media opportunities.
• Attend regional and national trade shows and conventions.
• Visit Deister’s Corporate Office in Fort Wayne, Indiana at least quarterly, or as required.

Skills and Qualifications

• Strong interpersonal and communication skills.
• Ability to travel extensively and work closely with sales representatives and customers.
• Proven expertise in sales and customer relationship management.
• Experience with feeder equipment and plant design recommendations.
• Ability to identify and implement innovative marketing and sales strategies.

Education and Experience

Bachelor’s degree in business administration or a minimum of 5 years’ proven sales experience in the mining and screening manufacturing industry.

Work Environment

This position requires significant travel within North America to visit customer sites and attend relevant trade shows and conventions. Quarterly visits to the corporate office in Fort Wayne, Indiana are also necessary.

Additional Information

The EMF / EMCO Sales Representative will play a pivotal role in maintaining and enhancing customer satisfaction while contributing to the company’s growth and success through effective collaboration and innovative approaches.

Note: This job description is intended to provide a general overview of the responsibilities and qualifications for this position. It is not intended to be an exhaustive list of all duties and responsibilities. The company reserves the right to modify this job description as needed.