What are the responsibilities and job description for the Studio Manager position at Degree Wellness?
Company Description
Degree Wellness® is dedicated to offering a premier self-care experience with innovative solutions designed to enhance physical and mental health. Through science-backed services such as Cryotherapy, Infrared Sauna, Red Light Therapy, Cold Plunge, and IV Drips, we provide holistic approaches to boost energy, relieve pain and inflammation, promote detoxification, and support healthy lifestyles. Our state-of-the-art studios provide a welcoming environment where individuals can prioritize their well-being. With our commitment to empowering communities, we help people feel, look, and live their best lives.
Role Description
Degree Wellness Pearland is seeking an energetic and people-first Studio Manager to lead pre-sales and ongoing membership growth for our new studio. This is a hands-on role for someone who is passionate about health and wellness, connects easily with people, and knows how to turn great conversations into long-term members. The Studio Manager plays a key role in driving founding membership sales, growing and retaining memberships, and maintaining a consistently high-quality customer experience from day one.
Key Responsibilities
Pre-Sales, Sales & Growth (Primary Focus)
- Lead pre-sales efforts and sell founding memberships prior to studio opening
- Drive ongoing membership sales, upgrades, and retention once the studio opens
- Follow up with leads and first-time visitors to convert interest into memberships
- Track and manage sales KPIs using CRM and dashboards
- Serve as the on-site brand ambassador, building strong partnerships and relationships within the local community
- Ensure an exceptional customer experience from first visit through long-term membership
- Use energy, authenticity, and active listening to build trust and rapport with clients
- Educate guests on wellness services including infrared sauna, cryotherapy, and IV therapy
- Address questions or concerns professionally to drive satisfaction and retention
Studio Operations & Day-to-Day Leadership
- Oversee daily studio flow, including opening/closing procedures and front-of-house operations
- Lead by example on shift, modeling strong customer engagement and service standards
- Partner closely with staff to ensure smooth service delivery and customer satisfaction
- Support local marketing initiatives, partnerships, and studio events
Qualifications
- 2 years of experience in retail, fitness, wellness, or med spa environments, with at least 1 year in a team management role
- Strong sales track record, with experience driving membership sales, hitting targets, tracking KPIs, and celebrating wins
- Genuine passion for health, fitness, and wellness, with the ability to connect authentically with clients
- Energetic, charismatic, relationship-focused leadership style
- Comfortable using POS and CRM systems (Mindbody or similar preferred)
- Flexible availability, including weekends
- Solutions-oriented mindset with strong communication and follow-through
Compensation & Benefits
- Competitive base salary commission and discretionary performance bonuses tied to sales
- Unlimited studio membership
- Paid time off
- Opportunity to help launch and grow a new wellness studio from the ground up
- Supportive, hands-on ownership with clear goals and expectations