What are the responsibilities and job description for the Fitness Manager position at Defined Fitness Inc?
Location: All Club Facilities Supervises: Personal Trainer
Reports to: General Manager Status: Exempt / Full Time
Do you have GRIT? As a Personal Trainer you are relentless in the pursuit of your goals and the goals of your clients. You set the pace for success. You motivate your clients to jump higher, reach further and push harder. Everything you do, you take to the next level. Your passion is fueled by your enthusiasm. Anything worth doing is worth overdoing. You strive for constant and never ending improvement. You are Defined Fitness.
The Personal Training Manager is responsible for providing leadership and support to a team of Personal Trainers and their clients. Involve as many Defined Fitness members as possible in the personal training programs through the sale and education about the program. You are responsible for overall quality and member satisfaction with regards to personal training. Responsible for overall personal training sales, sales reporting, sales training, renewal tracking, educating personal trainers and team members about personal training. Participate in the overall leadership and management of the Club.
Sales Driver Leadership Attentive
Interpersonal-effectiveness Problem-solver Dedicated
Professional
Essential Functions & Responsibilities
o Drive personal training revenue through the sale of personal training packages and renewals
o Focus on customer service excellence and member and personal training client retention
o PT account issues, contract management, etc.
o Collaborate with management in hiring, training and leading of the personal training team
o Provide ongoing reporting to management on team performance
o Provide support and follow up to clients
o Cover personal training client sessions, as needed
o Provide feedback to trainers' professionalism, service, clients, and personal training skills
Qualifications
o A nationally recognized Personal Training Certification must be maintained throughout employment
o Bachelor’s degree in a health/fitness related field, preferred
o A minimum of one year of sales experience, preferred
o A minimum of one year of experience in a supervisory/leadership capacity, preferred
o PC literate, including Microsoft Office and various other products
o Must have a valid CPR/AED certification, including infant and child, on your first day of employment and maintain valid certification throughout employment
o Must have a thorough understanding of how to use all exercise equipment and evaluate member needs
o Ability to maintain a flexible sales oriented schedule that covers high traffic times as well as close outs, evenings, weekends and possible holiday schedules
Physical Requirements
o Must be able to stand for extended periods of time
o Must be able to lift and carry approximately 50 pounds
o Must be able to perform the following tasks: walk, squat, bend, stoop, stand, listen, read and write