What are the responsibilities and job description for the Help Desk Manager (Clearance) position at Defense In Depth Solutions?
Job Title: Help Desk Manager
Location: Colorado Springs
Full-time job with salary and benefits
Certification: Any one of the IAT Level II certifications (Security CE, CCNA-Security, GICSP, GSEC, SSCP)
Security Clearance: Secret
Responsibilities:
- Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors.
- Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems.