Demo

Supervisory Computer Assisted Ordering Technician

Defense Commissary Agency West
Harbor, HI Other
POSTED ON 4/18/2026
AVAILABLE BEFORE 4/27/2026
The Supervisory Computer Assisted Ordering Technician provides direction, guidance and supervision to the CAO technicians in order to maintain accurate perpetual inventory balance on hand (BOH) levels which in turn determines optimum ordering quantities and ensures product availability for patrons. Specific assignments vary by individual store and store management requirements.

Qualifications:

You must meet the Office of Personnel Management (OPM) qualifications for series 1101 and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you have the qualifications described below. You can use experience, education, superior academic achievement, or a combination of experience and education to qualify. When using education to meet qualifications you must submit transcripts. See Required Documents for more information.

Experience: One (1) year of specialized experience equivalent to at least the GS-5 grade level. Experience can be under other Federal service pay systems, private sector, or military. Examples of qualifying experience include:

The examples of specialized experience can be found on the Job Analysis. They are as follows:
  • Using handheld terminals to gather data necessary to update and adjust inventory
  • Experience ensuring optimal shelf space allocation for available stock
  • Ordering product
  • Maintaining a perpetual inventory
You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Additional Requirements that must be met by the closing date:
  • Physical requirements: (1) Work may be performed in the freeze and chill boxes exposing incumbent to extremes in temperature. (2) Must be able to wear any/all protective clothing provided, such as freezer gear. You will attest to your ability to perform these physical requirements in the Questionnaire.
  • Time-in-grade applies to the promotion of current and former federal employees who hold or have held a permanent GS position in either the competitive or excepted service in the previous 52 weeks, including current employees applying under VEOA. Your application package must contain proof you meet this requirement. See Required Documents for more information.
    • For GS-7: You must have 52 weeks of Federal service at or equivalent to GS-5.
  • Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a nontemporary appointment from a competitive examination register of eligibles (an announcement opened to the public) or under a direct hire authority.

As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in these competencies:

  • Automated Ordering Systems
  • Communication
  • Minimum Qualifications GS-05 (Specialized Experience)
  • Operational Practices
  • Supervision



Overtime: Occasional
Fair Labor Standards Act (FLSA): Exempt
Bargaining Unit Status: Not Covered
Obligated Position: No
Those retired under CSRS or FERS considered: No. DoD criteria not met.
Recruitment/Relocation Incentives Offered: No
Telework eligible: No
Remote work eligible: No

Responsibilities:

  • Maintains the Computer Assisted Ordering (CAO) system with current, accurate data to ensure optimal order quantities are calculated necessary to sustain customer demands.
  • Uses radio-frequency hand-held terminals to gather data necessary to update and adjust inventory.
  • Records and updates Balance on Hand (BOH) data; maintains perpetual inventory and audits credits.
  • Performs daily inventory audit of items not-in-stock and overwrite items.
  • Evaluates stock levels of all CAO categories daily by physically reviewing the storage and display shelf locations, shippers and warehouse.
  • Interfaces with all levels of management and deals directly with commercial distributor/vendor stocking representatives on issues affecting CAO.
  • Supervises CAO technicians, performs a variety of duties such as: planning & assigning work for employees; setting priorities and preparing work schedules.
  • Provides on-the-job training to subordinates.

Read the entire announcement before starting the application process.

Salary : $52,680

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