What are the responsibilities and job description for the Branch Operations Manager position at Default?
Lead a Team at a well-established, successful, and growing Wholesale Distributor in Spokane, WA. We are a company that has been distributing high quality products with customer excellence to our customers for over 100 years and still going strong. Our current Manager is retiring after decades of service, and we are looking for a Leader/Manager that can lead the Branch and the Team forward with continued growth and success.
Responsibilities:
1. Branch Operations
a. Accountable for daily office, warehouse, delivery operations, personnel management, and customer relations.
2. Leadership and Team Development
a. Provide strong leadership and management to ensure team accountability and alignment with our culture.
b. Mentor, coach, and train Team personnel on SOP’s, responsibilities, and our culture of customer service.
3. Inventory and Fleet Management
a. Collaborate with our Purchasing and Inventory Control Department to maintain optimal inventory levels.
b. Work with our DOT Fleet Coordinator to ensure driver safety and required fleet maintenance.
4. Sales and Customer Service/Relations
a. Work closely with our Sales Team to drive growth and superior customer satisfaction.
5. Safety and Compliance
a. Promote and enforce safety policies and compliance requirements
6. Collaboration and Communication
Work closely with other team members and promote strong collaboration with direct and open communication.
Full-time position:
M-F, 7:30am-4:30pm with overtime as required to perform all job requirements.
Compensation:
Highly competitive market wage salary for the position and area based upon experience and demonstrated success in the responsibilities and attributes of the position.
Exceptional Benefit Package:
Includes Health, Dental, Profit Sharing, 401k, ESOP, Life and Disability Insurance.
Opportunity for continued growth, advancement, extended leadership training and bonus potential. Send your resume and join our team!
Requirements:
1. Five years of demonstrated experience and success in:
2. Operations Logistics
3. Leadership and Management of a diverse team of employees
4. Success in Customer Service
5. Office Management and Processing
6. Proficient in CSD business platforms and Microsoft programs
Attributes:
1. Able to build, lead, and manage a team to Operational Excellence
2. Self-reliant, motivated, and team oriented
3. Supportive and understanding of customer service
4. Detail focused
5. Safety oriented
6. Dependable, a mentor, coach, and good communicator
7. Comfortable working both in office and warehouse environments, lifting and moving 50 lbs. of product