Loss Prevention Agent

Job Summary

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property.
• Promote safe work practices.
• Initiates preliminary investigations into incidents, as needed.
• Writes reports and ensures accuracy of necessary documentation, as needed.
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.

Qualifications

• Must have 1-2 years of Security experience in a similar industry.
• Thorough knowledge of the floor plans and layout of the building(s), function rooms, and working knowledge of the island and surrounding area.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
• Ability to listen effectively, speak, read and write English clearly to ascertain and document important information.
• Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
• Ability to follow written and or verbal instructions.
• Ability to grasp, lift and/or carry or otherwise move goods weighing up to 50 lbs. sufficient manual dexterity in hands.
• Ability to climb stairs and ladders at a rapid pace.
• Ability to perform duties within extreme temperature ranges.

Company Benefits:

• Medical, Dental, Vision and other ancillary benefits
• Employee discounts on food and beverages
• 401k Company Matching
• Opportunities for advancement
• Paid Parental Leave and more!
• Pay Rate: $21.00 - $22.00 per hour/depending on experience

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EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace

Equal Opportunity Employer

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