What are the responsibilities and job description for the Front Office Agent position at Default (All-EOS Job Aggregator)?
The Front Desk Attendant is the first point of contact for our guests, so excellent communication skills are paramount. Other responsibilities include :
- Greet guests and provide them with superb customer service.
- Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
- Answer all client questions and incoming calls.
- Redirect phone calls to the appropriate department and take down messages.
- Accept all letters and packages, and distribute them to their appropriate departments.
- Monitor, organize and forward emails.
- Track and order office equipment and supplies.
- Maintain records and files.