Resident Services Aide; Deerfield IL

Deerfield Supportive Living
Deerfield, IL

Schedule: Full-Time | 8:00 AM – 6:30 PM

Deerfield Supportive Living is seeking a compassionate, dependable, and resident-focused Resident Services Aide to join our team. In this role, you will provide non-clinical support that enhances the daily lives of our residents by promoting comfort, independence, and meaningful engagement. Working closely with the nursing team and other departments, you will help ensure residents receive exceptional service while maintaining a warm, welcoming, and supportive community.

• Assist residents with non-clinical daily living activities while promoting dignity, independence, and choice

• Escort residents to meals, activities, appointments, and community events as needed

• Assist with meal service, dining room support, and resident hydration throughout the day

• Encourage resident participation in activities and social engagement

• Help maintain clean, organized resident rooms and common areas in collaboration with housekeeping and nursing teams

• Observe residents and promptly report changes in condition, concerns, or needs to the nursing staff

• Respond promptly to resident requests and provide excellent customer service

• Build positive relationships with residents, families, visitors, and team members

• Follow community safety procedures, infection control guidelines, and resident confidentiality standards

• Perform other duties as assigned to support resident care and community operations

• High school diploma or equivalent preferred

• Compassionate and service-oriented attitude

• Strong communication and interpersonal skills

• Ability to work independently and as part of a team

• Ability to remain organized and manage multiple responsibilities

• Ability to stand, walk, bend, and lift up to 25 pounds throughout the shift

• Must successfully complete all required background checks and health screenings

• Previous experience in supportive living, assisted living, senior living, healthcare, hospitality, or customer service

• Experience working with older adults

• CPR certification (preferred, but not required)

• A caring and compassionate approach to resident care

• Excellent customer service and communication skills

• A positive attitude and willingness to help wherever needed

• Strong teamwork and reliability

• A commitment to creating a safe, welcoming, and engaging environment for residents

At Deerfield Supportive Living, we believe every team member plays an important role in enriching the lives of our residents. As a Resident Services Aide, you'll have the opportunity to make a meaningful difference each day while working alongside a supportive team dedicated to providing compassionate, resident-centered care.

Deerfield Supportive Living is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected classification under applicable federal, state, or local law.