Advancement Events Digital Coordinator

General Summary

Reporting to the Director of Alumni Relations, with frequent collaboration with Advancement Services and Communications, the Advancement Events Digital Coordinator supports Advancement efforts through project management and coordination of event planning, communication, and technology support within the Advancement department. This role requires a mix of communication, technical, and analytical skills, as well as the ability to manage details across departments and maintain brand consistency.

Primary Duties and Responsibilities

Communications

• Communicate with external constituents regarding event details, RSVPs, and fees via phone and email. Answer event-related inquiries and make decisions on special attendee requests.
• Work closely with Advancement, Communications, the Academy Events Manager, and other campus departments to ensure effective invitation tracking and follow-ups for both on- and off-campus events.
• Adhere to the Academy’s email policies, visual identity, and style standards to maintain brand consistency. Ensure relevance, accuracy, and timeliness in all online communications.

Technology

• Serve as the primary events liaison for Advancement and Communications for systems like Salesforce and RSVP forms
• Address and resolve any technical issues related to event platforms, such as Cvent and Salesforce, at times with ITS or vendor support.
• Develop, manage, and update all web pages, systems, and forms associated with Advancement events, including Reunion and Family Weekends.
• Lead efforts with external vendors to manage Reunion registration and on-campus housing.

Reporting

• Collaborate with Advancement Services to code and track event attendance, manage database entries, and produce reports on response rates and attendance.
• Partner with the Social Media and Email Manager to analyze data and advise on best practices, making data-driven recommendations for improvements.

Job Specifications

Bachelor’s degree or equivalent experience required

• 1 - 3 years of experience with website maintenance/development and form design, analysis and reporting
• Experience with image editing, graphic design, and basic HTML preferred
• Attention to detail
• Experience with Salesforce, content management systems (i.e. WordPress), project management software (i.e. Wrike), and bulk email distribution applications such as Salesforce, Mailchimp, etc. preferred
• Strong customer service orientation and collaborative nature required.
• Skilled with MS Office, data entry, and familiarity with integrated databases
• Excellent verbal and written communication and organizational skills
• Ability to work independently and as part of a team
• Demonstrated commitment to diversity and inclusion and to serving the needs of a diverse community
• Ability to manage, and sensitivity to, highly confidential information
• A high level of integrity and a strong work ethic
• Some evening and weekend work required (likely 1-2 times per year)

Physical Job Demands

• Close visual acuity to analyze data and figures and to view a computer terminal
• Ability to sustain substantial movements of the wrist, hands and/or fingers
• Ability to occasionally lift, carry, push, pull or otherwise move objects up to 10 lbs
• Ability to occasionally stoop, kneel or reach

Special Instructions for Applicants

Application materials must include:

• A cover letter summarizing interests and qualifications
• A complete resume or curriculum vitae

Working Conditions

The worker is mainly in an office environment, and not substantially exposed to adverse environmental conditions.

**SIGN-ON BONUS**

The successful candidate will receive a $1,000 sign-on bonus ($500 paid at time of hire and $500 paid at the end of 90 days of employment.)

Disclaimer

The above job description is intended to describe the general nature and level of work being performed by employees assigned to this classification. This job description is not intended to be construed as a comprehensive list of all responsibilities, duties and skills required of personnel so classified. It is expected that job duties and responsibilities will develop over time commensurate with performance.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.