What are the responsibilities and job description for the Front Office Administrative Assistant position at Deercreek HPR, Inc.?
Timeshare resort seeking a highly organized and motivated front office administrative assistant to join our team. The ideal candidate will be responsible for providing exceptional customer service and supporting administrative tasks. This role requires strong communication skills, attention to detail and the ability to multitask effectively in a fast-paced environment.
Responsibilities include but are not limited to the following:
- Greet and assist guests and homeowners in a friendly and professional manner.
- Manage multi-line phone systems to handle incoming calls and inquiries efficiently.
- Perform data entry tasks, including updating records and maintaining filing systems.
- Handle inventory on third party booking sites.
- Book in house and third party reservations.
- Collect payments by cash, check and credit card.
- Maintaion office organization by ensuring supplies are stocked and the workspace is tidy.
- Support customer service efforts by addressing client concerns and providing information as needed.
- Collaborate with team members to ensure smooth office operations and effective communication.
Requirements:
- Previous experience in an office environment is preferred, with a focus on front desk or administrative roles.
- Proficiency in computer skills, including Microsoft Office (Word and Excel).
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent phone etiquette and customer service skills are essential for this role.
- Time management skills prioritize tasks effectively in a busy office setting.
- Must be able to work independently and as part of a team.
- Must be able to sit for extended periods of time and lift up to 40 pounds.
- Weekends and holidays are required.
Medical and life insurance available after probationary period. Vacation time available after one year of employment. Employment depends on background check and drug testing.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Health insurance
- Life insurance
- Paid time off
Work Location: In person
Salary : $14 - $16