What are the responsibilities and job description for the Front Desk Associate position at Deer Park Resort?
Job Overview
We are seeking a dynamic and organized Front Desk Associate to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for owners and guest, and ensure smooth administrative workflows. Your energetic approach and exceptional communication skills will help create a positive experience for everyone who walks through our doors.
Duties
- Greet owner, guest, and vendors with enthusiasm, ensuring they feel welcomed and valued
- Manage multi-line phone systems to handle inquiries efficiently and professionally
- Reservations for owners and guests through our reservation software, RDP.
- Perform data entry tasks with accuracy, maintaining organized filing systems and digital records
- Handle clerical responsibilities such as proofreading documents, managing correspondence, and preparing reports using word processing and spreadsheet tools
- Support office management tasks including inventory tracking, supply ordering, and basic bookkeeping using QuickBooks or similar software
- Provide excellent customer support by addressing questions promptly and maintaining positive client communication
- Check owners and guests in to unit and Recreation Center.
Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Strong computer literacy with experience in data entry, filing, and document proofreading
- Excellent organizational skills with the ability to multitask effectively
- Exceptional phone etiquette and communication skills across multi-line phone systems
- Ability to manage time efficiently while handling multiple priorities simultaneously
- Demonstrated customer service excellence with a friendly demeanor and professional appearance
Pay: From $17.50 per hour
Expected hours: 36.0 – 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $18