What are the responsibilities and job description for the Service Writer position at Deep Well Services?
Service Writer
Wage: $21.00 - $28.00 - Based on experience
Status: Full time, non-exempt
Reports to: Fleet or Maintenance Manager
Travel Requirements: None (0%)
Schedule: Monday through Friday, 8:00 AM – 5:00 PM with flexibility to meet operational demands. On-site attendance required.
Work Location: This position is based out of our Williston, ND - Bakken Region Shop. Reliable transportation is required.
Work Environment: Traditional office environment. Work is performed in a temperature-controlled setting with occasional coordination with shop and field personnel.
Service WriterThe Service Writer is responsible for providing administrative and operational support to the Maintenance and Fleet departments in a well-organized and timely manner. This role ensures efficient coordination of work orders, personnel logistics, and documentation, while supporting overall operational efficiency and compliance with company standards.
Why Choose Deep Well Services?Medical, Dental, Vision, and Voluntary Benefits
401(k) Plan
Career growth opportunities
Competency-based training and advancement programs
Quarterly bonus opportunities
On-the-job training
PPE provided where applicable
Wellness programs including telehealth and Employee Assistance Program
Discounted gym membership rates
Create and maintain work orders ensuring all required parts and labor are allocated correctly
Review incoming work order requests and assist in coordination of services
Coordinate travel arrangements and lodging for Fleet Service personnel as needed
Perform administrative and data entry functions within work order systems for Fleet and Maintenance operations
Maintain departmental work schedules and support operational planning
Assist with tracking equipment certifications and maintaining associated records
Track internal and external certifications for Fleet personnel
Confirm receivables and process associated documentation
Support revisions of Fleet Services practices and policies to improve efficiency
Adhere to and enforce the company Quality Management System
Assist in Fleet process development initiatives
Other duties as assigned by management
Education: Associate or bachelor’s degree preferred
Experience:
2 years in an administrative or support role required
Experience with Salesforce or work order systems preferred
Other Requirements:
Must successfully pass a pre-employment background check and drug screen
Strong organizational skills and attention to detail
Ability to prioritize and execute tasks independently
Proficiency in Microsoft Office Suite and standard office systems
High level verbal and written communication skills with ability to maintain confidentiality
Ability to multi-task in a fast-paced, deadline-driven environment
Ethics amp; Integrity
Accountability amp; Dependability
Stress Tolerance
Tact and Professional Communication
Ability to work independently with minimal supervision
Ability to sit, stand, and walk for extended periods
Frequent use of hands for data entry and office tasks
Occasional lifting of light office materials
Ability to work in an office setting for extended durations
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
EOE Statement
Deep Well Services is an Equal Opportunity Employer. Deep Well Services does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other status protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.
Salary : $21 - $28