What are the responsibilities and job description for the Operations Coordinator position at Dedrick Tool & Die, Inc.?
OPERATIONS COORDINATOR - Join Our Close-Knit Team for a Rewarding Career!
Are you tired of working in a dead-end job where you're not learning new skills or advancing? Ready to join a team where your contributions actually matter?
Dedrick Tool & Die is a 40 year, ISO 9001:2015 certified CNC machine shop in Bluffton, Indiana. We specialize in precision machining, custom tooling, and emergency repairs for food manufacturers and industrial clients. We're hiring individuals with great character and work ethic who want to be part of a growing, quality-focused team.
POSITION DETAILS
Location: Bluffton, Indiana
Schedule: Monday-Friday, 7:00 AM - 3:30 PM (weekends off!)
Reports To: Owner (Deb)
WHAT YOU'LL DO
This is a hands-on role supporting the Plant Manager in our ISO certified job shop. You'll manage critical business functions and work alongside our experienced team during training.
Material Management & Purchasing
- Order materials and supplies from vendors
- Build and maintain vendor relationships
- Negotiate pricing and terms
- Track material costs and manage budgets
Receiving & Inventory Control
- Receive and verify incoming materials
- Maintain accurate inventory records
- Conduct regular inventory counts
- Organize material storage areas
Shipping & Logistics
- Coordinate shipments with carriers
- Prepare shipping documentation
- Track deliveries and ensure on-time shipment
- Handle customer pickup coordination
Customer Communication & Care
- Serve as the key point of contact for customer inquiries
- Provide order status updates
- Build strong customer relationships
- Address concerns promptly and professionally
ISO 9001:2015 Compliance
- Maintain ISO documentation and quality records
- Support audit processes
- Update procedures and work instructions
- Track corrective actions
Administrative Support
- Front office support and phone/email management
- Maintain filing systems and records
- Data entry and reporting
REQUIRED QUALIFICATIONS
✓ Manufacturing background - Experience in manufacturing or industrial environment REQUIRED
✓ Strong organizational skills - Manage multiple priorities with attention to detail
✓ Excellent communication skills - Written and verbal, with customers and team
✓ Vendor management experience - Supplier relationships and purchasing
✓ Quality-focused mindset - Commitment to accuracy and compliance
✓ Computer proficiency - Comfortable learning new software systems
✓ Customer service orientation - Professional and solution-focused
✓ Hands-on approach - This is an active machine shop environment
PREFERRED EXPERIENCE
- ISO 9001 or quality management system knowledge
- Machine shop or precision manufacturing experience
- ERP/MRP systems (Job Boss is a plus)
- Shipping and logistics background
- Inventory management experience
- Understanding of manufacturing materials
WHAT WE OFFER
- Competitive pay based on your experience
- Comprehensive training with our experienced team
- Stable Monday-Friday schedule with weekends off
- Opportunities to grow your skills and take on more responsibility
- Quality-focused culture in an established business (40 years!)
- Small, dedicated team where your contributions matter
- Collaborative workplace with supportive colleagues
Note: This position does not include health insurance benefits. Additional details available during the interview.
IDEAL CANDIDATE
You're someone who:
- Takes ownership and follows through
- Stays organized when managing multiple priorities
- Communicates clearly and builds strong relationships
- Pays attention to details and catches issues early
- Embraces technology and process improvements
- Takes pride in quality work
- Enjoys being part of a close-knit team
PHYSICAL REQUIREMENTS
- Stand, walk, and move around the facility as needed
- Occasional lifting up to 25-30 pounds
- Comfortable in a manufacturing environment with machine noise
- Work on computer for extended periods
WHY BLUFFTON?
Tired of big city living? Our town is small (around 10,000), established, and close to Fort Wayne. We have excellent schools for kids and a lower cost of living than in the big cities.
HOW TO APPLY
Submit your resume and a brief cover letter describing your relevant experience.
Must complete a background check.
Dedrick Tool & Die
Bluffton, Indiana
Dedrick Tool & Die is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Position Open Until Filled
Job Types: Full-time, Part-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Flexible schedule
Experience:
- Manufacturing facility: 3 years (Preferred)
Work Location: In person
Salary : $20 - $22