Demo

Business Analyst

Dedicated Tech Services, Inc.
Harrisburg, PA Full Time
POSTED ON 11/18/2025 CLOSED ON 12/17/2025

What are the responsibilities and job description for the Business Analyst position at Dedicated Tech Services, Inc.?

Company and Role:

Dedicated Tech Services, Inc. (DTS) is an award-winning IT consulting firm based in Columbus, OH. We now have an opening for a Business Analyst.



Highlights and Benefits

  • Hybrid
  • W2 hourly pay rate up to $52/hour or salaried equivalent
  • Collaborative, mission-driven, and technology-focused environment
  • Direct W2 hourly or salaried applicants only (no corp-to-corp subcontractors, third parties, or agencies)
  • Paid time off and holidays for salaried employee
  • 401K, billable bonus, and health, life, vision, dental and short-term disability insurance options for al
  • DTS is a proud Women Business Enterprise (WBE) and Woman Owned Small Business (WOSB)!
  • Check out our benefits and company information at www.dtsdelivers.com!


Job Description

  • Plan and coordinate daily stand-ups with the development team
  • Collaborate with PEMA/OSFC management to solve IT business challenge
  • Identify and resolve technical issues within the PEMA/OSFC application team
  • Lead incident and change management activities for application support
  • Provide weekly project and task status update
  • Maintain application inventory, documentation, and portfolio organization
  • Review business requirements and estimate development level of effort
  • Assist with adopting COTS products and modernization initiatives
  • Gather tasks and requirements with security and accessibility in mind


Required Skills and Experience

  • 5 years of experience with DevOps and SCRUM/iterative/waterfall development
  • 5 years of IT Project Management experience
  • 5 years of experience with ITSM, including Remedy and ServiceNow
  • Strong problem-solving, analytical, and communication skills
  • Excellent interpersonal and presentation ski
  • Ability to translate business needs into technical requirements
  • Broad knowledge of technologies and application
  • Familiarity with industry quality standards and best practice
  • Flexible, adaptable, and able to work effectively under press
  • Experience with modernization projects (preferred)


US Citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time.


Dedicated Tech Services, Inc. is an Equal Opportunity Employer

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Salary.com Estimation for Business Analyst in Harrisburg, PA
$71,291 to $86,559
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