What are the responsibilities and job description for the Release Manager position at Dedicated Tech Services, Inc.?
Company and Role:
Dedicated Tech Services, Inc. (DTS) is an award-winning IT consulting firm based in Columbus, OH. We now have an opening for a Release Manager to oversee the planning, coordination, and execution of multiple large-scale maintenance releases. This critical role ensures that all release activities are delivered on time, within budget, and to the highest quality standards. The ideal candidate is an exceptional communicator with strong client management capabilities, proven experience leading cross-functional teams, and the ability to manage and partner effectively with third-party vendors. A proactive, solution-oriented mindset is essential for anticipating and resolving issues before they impact delivery.
Highlights and Benefits:
- Hybrid - Charleston WV
- W2 hourly pay rate up to $45hr or salaried equivalent
- Direct W2 hourly or salaried applicants only (no corp-to-corp subcontractors, third parties, or agencies)
- Paid time off and holidays for salaried employees
- 401K, billable bonus, and health, life, vision, dental and short-term disability insurance options for all
- DTS is a proud Women Business Enterprise (WBE) and Woman Owned Small Business (WOSB)!
- Check out our benefits and company information at www.dtsdelivers.com!
Job Description:
We are hiring an experienced Release Manager to work for us as our direct, W2 salaried or hourly employee. In this role, you will:
- Ensure requirements are clear across all dependent project streams for effective release execution
- Manage risks and resolve challenges that impact release scope, quality, and schedules
- Manage relationships across teams working on interrelated processes
- Oversee the development of deliverables into production environments
- Measure and monitor progress to achieve timely software releases within defined budgetary and quality standards
- Communicate crucial release plans and changes to stakeholders
- Communicate necessary release details to business teams
- Manage deployment of deliverables to the test environment
- Produce deployment, implementation, and runbook documentation
- Initiate and oversee the development of technical guides and training for external functionality, where applicable
- Conduct release readiness and milestone reviews
- Validate release notes for accuracy and completeness
- Lead and coordinate checklist and deployment plan execution
- Ensure that releases operate as expected after deployment
Required Skills and Experience:
- 10 years of IT Project Management experience
- 5 years of Release Management experience across multiple teams
- 5 years of experience managing projects for a State Medicaid agency or large healthcare organization
- Must have Project Management Professional (PMP) Certification
- 5 years of experience with Integrated Eligibility systems
- 5 years of experience in the M&O phase of the project lifecycle
- 10 years of hands-on experience with all phases of the SDLC
- Experience facilitating Joint Application Design (JAD) sessions
- Experience using ServiceNow
- Proficiency with MS Office (Word, Excel, Outlook, PowerPoint, Access)
- Proficiency with MS Project
- Proficiency with MS Visio
Desired Skills and Experience:
- Strong client-facing experience with State Medicaid agencies
- Demonstrated ability to manage large-scale, multi-release initiatives with 12–14 deliverables per release
- Experience building collaborative client relationships and managing expectations
- Experience leading matrixed teams and coordinating cross-functional activities
- Proven ability to resolve and manage risks and issues across complex environments
- Experience managing third-party vendors with contractual deliverables (e.g., Spanish Translation functionality)
US Citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time.
Dedicated Tech Services, Inc. is an Equal Opportunity Employer